Tag Archives: ShoreTEl

ShoreTel Launches Cloud-based Voice Service in Australia

GuidelinBrnd_DsgnGd_120602.qxdPRESS RELEASE: ShoreTel® launched ShoreTel Hosted Voice in Australia. ShoreTel Hosted Voice is a fully managed IP telephony hosted solution offering voicemail, unified messaging, click to dial, mobility and audio conferencing services, with optional services available such as contact centre, call recording and toll-free numbers. Continue reading ShoreTel Launches Cloud-based Voice Service in Australia

ShoreTel Connect CLOUD Enables Non-Profit NJ SHARES to Deliver Exceptional Customer Service

GuidelinBrnd_DsgnGd_120602.qxdPRESS RELEASE: ShoreTel® announced that non-profit NJ SHARES is a new ShoreTel Connect™ CLOUD customer. A ShoreTel customer since 2010, NJ SHARES is now running ShoreTel Connect CLOUD for its employees, providing enhanced communications features along with more robust reporting capabilities. Continue reading ShoreTel Connect CLOUD Enables Non-Profit NJ SHARES to Deliver Exceptional Customer Service

ShoreTel Now Offers Enhanced Microsoft Skype for Business Integration for Mid-market and Enterprise Customers

GuidelinBrnd_DsgnGd_120602.qxdPRESS RELEASE: ShoreTel® has enhanced its integration to Microsoft Skype for Business with a new plug-in that embeds telephony controls inside the Skype for Business client. “ShoreTel Telephony for Microsoft” enables ShoreTel phone system customers who use the Skype for Business client to have robust phone controls at their fingertips. Continue reading ShoreTel Now Offers Enhanced Microsoft Skype for Business Integration for Mid-market and Enterprise Customers

ShoreTel Adds Aruba to TechConnect Program

PRESS RELEASE: ShoreTel® announced that Aruba, a Hewlett Packard Enterprise (HPE) company, has joined the ShoreTel TechConnect™ program and now has solutions certified with the ShoreTel Connect™ product portfolio. Adding Aruba to the ShoreTel TechConnect program extends the long-standing relationship ShoreTel has had with HPE and delivers greater value for customers through verified applications and devices. TechConnect is a global technology and developer partner program that extends ShoreTel solution capabilities beyond its current product portfolio. Continue reading ShoreTel Adds Aruba to TechConnect Program

ShoreTel To Acquire UC Cloud Provider Corvisa

PRESS RELEASE: ShoreTel® announced it is acquiring Corvisa LLC, a provider of cloud-based communications solutions, from Novation Companies, Inc. This acquisition is expected to accelerate ShoreTel’s fiscal 2017 hosted revenue growth to at or around 30% by enhancing ShoreTel’s solutions and architecture in four key areas: Continue reading ShoreTel To Acquire UC Cloud Provider Corvisa

Brimbank City Council to Deploy New ShoreTel Collaboration, Contact Centre and Mobility Solution

PRESS RELEASE: ShoreTel® the leading provider of brilliantly simple phone systems and unified communications (UC) solutions announced Brimbank City Council (‘Brimbank’) in Victoria has selected a ShoreTel Connect™ unified communications (UC) platform to replace its current telephony and contact centre infrastructure. The new ShoreTel UC solution will form the basis of a comprehensive revamp of systems to enhance Brimbank’s delivery of services to its community of almost 200,000 residents. Continue reading Brimbank City Council to Deploy New ShoreTel Collaboration, Contact Centre and Mobility Solution

ShoreTel Launches New Contact Center Solution To Maximize Agent Productivity For All Sized Businesses

PRESS RELEASE: As part of the roll-out of ShoreTel Connect™, ShoreTel® introduced ShoreTel Connect Contact Center™, a robust solution scalable to 1,000 users for both ShoreTel Connect CLOUD™ and ShoreTel Connect ONSITE™. Built on the foundation of ShoreTel’s award-winning Enterprise Contact Center, ShoreTel Connect Contact Center extends the power of multi-channel routing and deep reporting to ShoreTel Connect CLOUD, and delivers a sleek new agent interface for all customers. Continue reading ShoreTel Launches New Contact Center Solution To Maximize Agent Productivity For All Sized Businesses

ShoreTel Rolls Out ShoreTel Connect – Unique Common Platform, User Experience For Cloud, Onsite And Hybrid Unified Communications

PRESS RELEASE: ShoreTel® rolled out ShoreTel Connect™, a unique, single platform and user interface that provides business communications from the cloud, onsite or a hybrid combination of both. ShoreTel Connect changes how companies communicate with a unique new collaboration experience that unites groups and adapts to individual preferences. Continue reading ShoreTel Rolls Out ShoreTel Connect – Unique Common Platform, User Experience For Cloud, Onsite And Hybrid Unified Communications