Tag Archives: Sky

Creating an inspiring workplace for Sky

BLOG: A Managed Office Solutions approach delivers a new stimulating working environment for Sky’s Tannochside contact centre. Sky (www.sky.com) is Europe’s leading entertainment company that serves 20 million customers across five countries and has a number of facilities located around the UK that play a key role in supporting this highly successful business; none more so than its contact centre operation at Tannochside which focuses on customer retention. Continue reading Creating an inspiring workplace for Sky

Sky and DXI win Service Desk Institute ‘Best Implementation of an ITSM Solution’

PRESS RELEASE: DXI, a leader and innovator in cloud contact centre solutions, and Sky, have won the Service Desk Institute (SDI) award for ‘Best Implementation of an ITSM Solution’. The award was presented to the DXI and Sky teams at the SDI gala dinner hosted at the Hilton Birmingham Metropole on 22 April. Continue reading Sky and DXI win Service Desk Institute ‘Best Implementation of an ITSM Solution’