Tag Archives: software solutions

Vocalcom Introduces its Next-generation of Contact Center Software Solutions

The new solutions which include innovations in mobile and social engagement, rich customer interaction to create meaningful, real time customer connections and power optimal customer experiences can help businesses more effectively manage customer experiences in an always-on world. These advancements drive improvements in customer satisfaction, agent productivity, and cost-savings throughout contact center operations. The new release of Vocalcom contact center software allows you to deliver revolutionary customer service from anywhere, anytime, on any device.  Continue reading Vocalcom Introduces its Next-generation of Contact Center Software Solutions