Tag Archives: Sunderland

Parseq to invest in second Sunderland site and create 450 jobs

PRESS RELEASE: Following a period of significant growth through contract expansion and new deals, Parseq has announced further investment in its Sunderland operation that will generate 450 jobs. Located at Doxford International Business Park, the new 36,000 sq. ft 900 seat call centre, will sit alongside Parseq’s existing operation in Sunderland, which currently employs more than 1,300 people. Continue reading Parseq to invest in second Sunderland site and create 450 jobs

Barclays launches Voice Security Technology to all customers from Sunderland contact centre

PRESS RELEASE: Barclays has announced that it is introducing voice security technology to all customers, meaning its telephone banking service will be easier to use and more secure than ever. Staff at Barclays Sunderland Contact Centre are ready for the launch and will be the first site in the UK to operate the new voice security for customers. Continue reading Barclays launches Voice Security Technology to all customers from Sunderland contact centre