Tag Archives: TantaComm

TantaComm Launches API-Based Cloud Recording and Quality Management Platform

PRESS RELEASE: TantaComm announced that it is offering an affordable, easy to install, maintain and easy to use API-based recording and quality management software for contact centers and business VoIP providers. The cloud-based software provides Call and Omni-Channel Recording, Quality Management, Screen Capture, and Live Monitoring. Continue reading TantaComm Launches API-Based Cloud Recording and Quality Management Platform

TantaComm Advances to Preferred Solution Partner within the Cisco Solution Partner Program

PRESS RELEASE: TantaComm announced that it is now a Preferred Solution Partner within the Cisco® Solution Partner Program. The Internet of Everything (IoE) continues to bring together people, processes, data and things to enhance the relevancy of network connections. As a member of the Cisco Solution Partner Program, TantaComm is able to quickly create and deploy solutions to enhance the capabilities, performance and management of the network to capture value in the IoE. Continue reading TantaComm Advances to Preferred Solution Partner within the Cisco Solution Partner Program

TantaComm and Teleopti Combine Adaptability and Functionality in New Workforce Optimization Solution

PRESS RELEASE: TantaComm, a global innovator in workforce optimization solutions, announced a new partnership with Teleopti, the global leader in workforce management (WFM) software for contact centres. Continue reading TantaComm and Teleopti Combine Adaptability and Functionality in New Workforce Optimization Solution

TantaComm Announces First Quarter Release for Contact Center Interaction Recording and Workforce Management

PRESS RELEASE: TantaComm, a leader in interaction recording and quality and performance management applications, has added a new product and several new features with their Q1 2014 product release announced today. The new product, Manage powered by Aspect®, was announced last quarter and shown at the Enterprise Connect show in March in Orlando, Florida. Continue reading TantaComm Announces First Quarter Release for Contact Center Interaction Recording and Workforce Management

Aspect Partner TantaComm Announce Launch of TantaComm Manage, Powered by Aspect Workforce Management

Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions and TantaComm, a leading global provider of secure customer interaction recording and performance management solutions for contact centers of all sizes, today announced the release of TantaComm Manage, a workforce management suite, powered by Aspect Workforce Management. Continue reading Aspect Partner TantaComm Announce Launch of TantaComm Manage, Powered by Aspect Workforce Management

TantaComm Enhances Screen Recording Capabilities with Native Screen Capture Module

For 20 years, TantaComm has been providing interaction recording, security and regulatory compliance, and performance management solutions for contact centers globally. While Screen Recording has been available from TantaComm for years, today’s release of TantaComm’s native Screen Recording solution more effectively aligns with the company’s open architecture while delivering superior functionality and scale.  Continue reading TantaComm Enhances Screen Recording Capabilities with Native Screen Capture Module

TantaComm Achieves PCI DSS Certification for its Suite of Cloud-based Offerings

TantaComm, an industry leading provider of interaction recording, security and regulatory compliance, and performance management solutions for contact centers around the world, has achieved Payment Card Industry Data Security Standard (PCI DSS) 2.0 certification for its Centralize cloud offering.  Continue reading TantaComm Achieves PCI DSS Certification for its Suite of Cloud-based Offerings