Medallia®, the global leader in SaaS Customer Experience Management (CEM) solutions, is adding expansive new native multi-lingual capabilities to Medallia Text Analytics, a key part of its CEM platform. These new capabilities allow businesses to analyze customer issues found in unstructured data in 39 languages, bringing the voice of the customer into a company’s daily business decisions everywhere the company operates. Continue reading Medallia Native Text Analytics Solution Now Available in 39 Languages →