Medallia®, the global leader in SaaS Customer Experience Management (CEM) solutions, is adding expansive new native multi-lingual capabilities to Medallia Text Analytics, a key part of its CEM platform. These new capabilities allow businesses to analyze customer issues found in unstructured data in 39 languages, bringing the voice of the customer into a company’s daily business decisions everywhere the company operates. Continue reading Medallia Native Text Analytics Solution Now Available in 39 Languages
Tag Archives: Text Analytics
Pegasystems Acquires Text Analytics and Social Engagement Capabilities to Enhance its Better Business Software
PRESS RELEASE: Pegasystems Inc., the software company powering the digital enterprise with Better Business Software®, today announced that it has acquired the assets of MeshLabs Software Private Limited, a provider of advanced text analytics and social engagement solutions, based in Bangalore, India. Continue reading Pegasystems Acquires Text Analytics and Social Engagement Capabilities to Enhance its Better Business Software