Tag Archives: Unified Communications

Swyx develops next-generation cloud solution

Unified Communications vendor Swyx has further developed its cloud product. Now in the pilot phase, the new client software solution can be distributed via multiple servers flexibly depending on capacity, and differentiates itself through its extremely high scalability. The resource-saving operation and the modular range of UC features per user realise cost benefits for providers and end customers alike. In addition, the new solution supports Windows Azure Active Directory (WAAD), so that all Microsoft-based products automatically link with the UC application. Continue reading Swyx develops next-generation cloud solution

Unify and Hospedia partner to deliver the UK’s first UC-enabled patient workflow in healthcare

With growing healthcare demand for improved patient services and process efficiency, Unify, formerly known as Siemens Enterprise Communications, has joined with Hospedia, the world’s leading provider of point-of-care solutions in healthcare, to deliver the UK’s first UC-enabled patient workflow. The partnership supports recent research by Deloitte¹ that states electronic clinical workflow could save trusts between £2 and £4 million per annum. Continue reading Unify and Hospedia partner to deliver the UK’s first UC-enabled patient workflow in healthcare

Centile Telecom Applications and snom join forces to offer Unified Communications to UK providers

snom technology AG, leading developer and manufacturer of IP handsets and Centile Telecom Applications, the leading European Unified Communications platform developer, today announced their partnership to deliver business-class Unified Communications services to operators and services providers in the UK. Continue reading Centile Telecom Applications and snom join forces to offer Unified Communications to UK providers

iCruise choose 8×8 for Unified Communications and Contact Centre Solution

8x8-INC-HiRes8×8, Inc., a provider of cloud-based unified communications and collaboration solutions announced that iCruise.com, one of the largest cruise sellers in the U.S, has deployed 8×8 Virtual Office and Virtual Contact Center services in its corporate headquarters and 60+ remote locations, creating a scalable, secure and reliable unified communications platform with built in disaster recovery for its widely distributed organization. Continue reading iCruise choose 8×8 for Unified Communications and Contact Centre Solution

Belfast City Airport upgrades with Unified Cloud Communications from 8×8 Solutions

8x8-solutions-HiRes (2)8×8, Inc., a provider of cloud-based unified communications and collaboration solutions announced that George Best Belfast City Airport, a regional airport serving a range of destinations throughout the UK and Ireland and Northern Ireland’s sole link with London Heathrow, has replaced its traditional phone system with business VoIP and cloud-based unified communications services from 8×8 Solutions. 8×8 Solutions, formerly Voicenet Solutions, is the UK/European arm of 8×8, Inc. Continue reading Belfast City Airport upgrades with Unified Cloud Communications from 8×8 Solutions

Centile Telecom Applications and snom join forces to offer Unified Communications services

snom technology AG, leading developer and manufacturer of IP handsets and Centile Telecom Applications, the leading European Unified Communications platform developer, today announced their partnership to deliver business-class Unified Communications services to operators and services providers in the UK. Continue reading Centile Telecom Applications and snom join forces to offer Unified Communications services

DATEL Software Solutions Announces New Contact Center Software Release

DATEL Software Solutions announced its most recent release of the Unified Contact Center SWEET! (UCCS) for Avaya IP Office. Release 8.1.0 will provide users with an entirely web-based contact center reporting and monitoring tool for both agents and groups. As with all of DATEL’s solutions, this new release is backed with DATEL’s first-rate support. Continue reading DATEL Software Solutions Announces New Contact Center Software Release

Avtex Announces Partnership with ComputerTalk

Avtex, a provider of integrated interaction solutions, announced today its partnership with ComputerTalk, a leading provider of Microsoft Lync-native contact centre product and CEBP applications. As part of the ComputerTalk Global Partner Network, Avtex will work with ComputerTalk’s North American offices to better serve their own client base.  Continue reading Avtex Announces Partnership with ComputerTalk

FCS Gateway Solution Now Integrated with Toshiba Strata CIX®; Helps Symphony Suites Increase Revenue

FCS Computer Systems, a leading global provider of comprehensive hospitality guest services applications and solution design services, is pleased to announce the successful integration of its Gateway solution with Toshiba Singapore Pte Ltd, Unified Communication Systems’ Strata CIX® Unified Communication Systems. Together, the industry leading solutions in hotel billing and unified communication applications with IP telephony will enhance operational proficiencies in small and boutique hotels.  Continue reading FCS Gateway Solution Now Integrated with Toshiba Strata CIX®; Helps Symphony Suites Increase Revenue