PRESS RELEASE: Vizolution is launching its award winning screen sharing solution, vScreen, into the telecoms sector as the next growth phase for the company. The telecoms sector is highly competitive with firms facing pressure to deliver an exceptional level of customer service within a heavily regulated environment. Mobile phone providers are regulated by Ofcom and the Financial Conduct Authority for financial products such as phone insurance. Continue reading Vizolution targets the Telecoms sector in 2015
Tag Archives: Vizolution
Vizolution wins Technology award at Insider Made in Wales Awards
PRESS RELEASE: Vizolution has won the coveted Technology award at the 2014 Made in Wales awards for their screen sharing solution vScreen. Continue reading Vizolution wins Technology award at Insider Made in Wales Awards
Vizolution and Santander shortlisted for Best Technical Partnership in CCA Excellence Awards 2014
PRESS RELEASE: Vizolution and Santander have been jointly shortlisted for the CCA Excellence Awards 2014 in the category of Best Technical Partnership. Continue reading Vizolution and Santander shortlisted for Best Technical Partnership in CCA Excellence Awards 2014
Vizolution to solve communication issues for Utility firms
PRESS RELEASE: Vizolution is launching its award-winning screen sharing solution vScreen into the Utilities sector as the answer to delivering information to customers in a clear, engaging and transparent way. Continue reading Vizolution to solve communication issues for Utility firms
LV= to use Vizolution’s vScreen
PRESS RELEASE: Vizolution is pleased to announce that LV= is to pilot the use of vScreen to deliver an augmented call centre experience using visuals to improve the end-to-end customer journey in Its life and broker insurance divisions. Continue reading LV= to use Vizolution’s vScreen
Santander wins Innovation Award for their use of vScreen
PRESS RELEASE: Santander has won the Innovation Award 2014 for Digital Customer Solutions for using vScreen screen sharing technology to replicate the branch experience on sales calls, raising customer satisfaction to 97%, cutting credit card fulfilment times by 75% and lifting revenue by 17%. Continue reading Santander wins Innovation Award for their use of vScreen
Vizolution launches into pension market as solution to advice issues
PRESS RELEASE: Vizolution has launched its screen sharing solution vScreen into the pensions sector as a solution for the 13 million people promised free and impartial advice by the Chancellor in the recent budget announcement. As part of his shake up of the annuity market, the Chancellor promised that that all people on defined contribution plans will no longer be forced to buy an annuity. Under these plans, he promised that everyone will be offered free and impartial advice. Continue reading Vizolution launches into pension market as solution to advice issues
Vizolution and Santander Highly Commended at FStech awards
PRESS RELEASE: Vizolution and Santander have jointly won a highly commended award at the FStech gala awards event for Best Use of Technology in Customer Service. Continue reading Vizolution and Santander Highly Commended at FStech awards
Vizolution appoint Peter Nicol to the Board as Sales Director
PRESS RELEASE: Vizolution announced that it has appointed Peter Nicol as Sales Director. Peter has over 20 years’ experience in sales leadership and executive positions within the Enterprise Software, Financial Services, Unified Communications and Telecom industries. Continue reading Vizolution appoint Peter Nicol to the Board as Sales Director
Ex-Accenture consulting MD joins Vizolution as Non-Executive Chairman
Vizolution has announced the appointment of Scanes Bentley as Non-Executive Chairman.
Scanes is a well networked and growth focused senior executive with over 30 years experience in the global contact centre BPO and management consulting industries. Continue reading Ex-Accenture consulting MD joins Vizolution as Non-Executive Chairman
Santander and Vizolution named as finalists for 2014 Customer Contact Innovation Awards
Santander and Vizolution have jointly been selected as finalists for the 2014 Customer Contact Innovation Awards. The firms were nominated following the introduction of Vizolution’s vScreen solution into Santander’s Telephone Distribution division for credit cards. Continue reading Santander and Vizolution named as finalists for 2014 Customer Contact Innovation Awards