Tag Archives: Webhelp UK

Webhelp UK celebrates 795 years of service from longest-standing team members

PRESS RELEASE: Customer experience provider, Webhelp UK, has celebrated the 795 years of combined service achieved by its most dedicated team members, at two annual awards ceremonies. A total of 69 team members were recognised for providing 10 years of service or more at Webhelp’s sites across the UK, as part of the ‘length of service’ celebrations. Continue reading Webhelp UK celebrates 795 years of service from longest-standing team members

Nearly 90% of Businesses are neglecting the customer experience

PRESS RELEASE: Today, the customer holds all the cards. This limitless power has been generated by a seismic shift in how we communicate. Mobile technology means customers are continually in either buying mode or conversation mode; ready to appraise and detract as they feel the need. This gives brands a simple choice – adapt or die. Continue reading Nearly 90% of Businesses are neglecting the customer experience

Nearly 90% of Businesses are neglecting the customer experience

PRESS RELEASE: Today, the customer holds all the cards. This limitless power has been generated by a seismic shift in how we communicate. Mobile technology means customers are continually in either buying mode or conversation mode; ready to appraise and detract as they feel the need. This gives brands a simple choice – adapt or die. Continue reading Nearly 90% of Businesses are neglecting the customer experience

Webhelp UK team scale Ben Nevis in charity climb for Cancer Research

PRESS RELEASE: A team of local customer experience advisors, from Webhelp UK, has taken on Britain’s highest mountain peak to raise over £2,000 for Cancer Research UK. The 17-strong team from Webhelp’s Kilmarnock and Dunoon sites travelled to the Grampian Mountains earlier this month to scale the Ben Nevis summit, standing at 1,344 metres above sea level. Continue reading Webhelp UK team scale Ben Nevis in charity climb for Cancer Research

Webhelp UK builds on its partnership with Sky

PRESS RELEASE: Webhelp UK, a leading customer experience management organisation, has been awarded the Sky Customer Retention Team (CRT) campaign, strengthening its position as strategic partner for Europe’s leading entertainment company. The campaign will be managed from Webhelp’s Glasgow site, which currently employs over 880 customer service professionals in the city. Experienced advisers already contracted to Sky CRT will join Webhelp and increase the businesses capacity when the contract commences on 1st March. Continue reading Webhelp UK builds on its partnership with Sky