Tag Archives: Webhelp UK

Webhelp UK team join Sky and other partners to raise £50,000 for construction of school in India

PRESS RELEASE: Europe’s leading entertainment company, Sky, has teamed up with counterparts at leading customer experience provider, Webhelp UK, and other partners in a bid to raise £50,000 to fund the construction of a school in India. Continue reading Webhelp UK team join Sky and other partners to raise £50,000 for construction of school in India

Dear Data… How respect for customer information will win confidence and secure sales

BLOG: By Helen Murray, Chief Customer Solutions Officer at Webhelp UK: The outbound telemarketing industry is in the throes of change. With the emergence of regulation and the option for customers to ‘opt out of contact’, the sector needs to sharpen its approach and respect its main asset – the customer – in order to boost and maintain sales. Continue reading Dear Data… How respect for customer information will win confidence and secure sales

Businesses continue to fail to realise social media potential by ignoring online enquiries, according to Webhelp UK

PRESS RELEASE: Businesses are still not realising the potential of social media and other new channels to engage with their customers, by not responding to their enquiries quickly enough or at all, according to a new report from Webhelp UK. Continue reading Businesses continue to fail to realise social media potential by ignoring online enquiries, according to Webhelp UK