PRESS RELEASE: Europe’s leading entertainment company, Sky, has teamed up with counterparts at leading customer experience provider, Webhelp UK, and other partners in a bid to raise £50,000 to fund the construction of a school in India. Continue reading Webhelp UK team join Sky and other partners to raise £50,000 for construction of school in India
Tag Archives: Webhelp UK
Webhelp UK employees help makeover Glasgow primary school
PRESS RELEASE: Green fingered staff from Webhelp UK’s Glasgow customer experience centre have been chipping in at a primary school in the Dalmuir area of Glasgow. Continue reading Webhelp UK employees help makeover Glasgow primary school
Dear Data… How respect for customer information will win confidence and secure sales
BLOG: By Helen Murray, Chief Customer Solutions Officer at Webhelp UK: The outbound telemarketing industry is in the throes of change. With the emergence of regulation and the option for customers to ‘opt out of contact’, the sector needs to sharpen its approach and respect its main asset – the customer – in order to boost and maintain sales. Continue reading Dear Data… How respect for customer information will win confidence and secure sales
Webhelp UK receives double nomination for Employee Experience Awards
PRESS RELEASE: Webhelp UK, one of the country’s leading customer experience providers, has been announced as a finalist in two categories at the inaugural UK Employee Experience Awards 2014, taking place in London on 27 March. Continue reading Webhelp UK receives double nomination for Employee Experience Awards
Webhelp UK shortlisted for prestigious industry award
PRESS RELEASE: Webhelp UK, one of the country’s leading customer experience providers, has been announced as a finalist for the ‘Quality Monitoring Customer Focus Award’ at the UK Customer Satisfaction Awards 2015, taking place in London on 3 March. Continue reading Webhelp UK shortlisted for prestigious industry award
EE and Webhelp UK launch Derby contact centre
This morning, EE and Webhelp UK hosted an event to mark the official launch of a new contact centre in Derby. Continue reading EE and Webhelp UK launch Derby contact centre
Webhelp UK thrill-seekers raise £3,600 with charity skydive
PRESS RELEASE: A daring team from Webhelp UK in Falkirk have taken on a skydive to raise money for the Neuroblastoma Children’s Cancer Alliance UK (NCCA UK). Continue reading Webhelp UK thrill-seekers raise £3,600 with charity skydive
Webhelp UK’s 212 Team wins top industry award
PRESS RELEASE: Webhelp UK’s ‘212 Team’ took the UK Customer Experience Awards 2014 to new heights last night as it scooped an acclaimed industry award in the ‘People – Best Customer Experience: Team – A Whole New Level’ category. Continue reading Webhelp UK’s 212 Team wins top industry award
Webhelp UK hosts ‘Star Awards’
PRESS RELEASE: Webhelp has celebrated the talent amongst its customer service professionals at a glittering black tie event at the National Railway Museum in York. Continue reading Webhelp UK hosts ‘Star Awards’
Webhelp UK comments on Big Data strategies
BLOG: Helen Murray, Chief Customer Solutions Officer for leading customer engagement provider, Webhelp UK, argues analysing Big Data needn’t be as complex or costly as it might appear… Continue reading Webhelp UK comments on Big Data strategies
Webhelp UK is shortlisted for three top industry awards
PRESS RELEASE: Webhelp UK has been has been shortlisted for three top industry awards at the CCA Excellence Awards, due to be announced in November. Continue reading Webhelp UK is shortlisted for three top industry awards
Webhelp volunteers donate 300 hours to local causes
PRESS RELEASE: Customer experience professionals from across Webhelp’s UK sites have been giving up their time for local causes and organisations. Donating a grand total of 300 hours for Webhelp’s community volunteering day, a number of teams took part in the initiative. Continue reading Webhelp volunteers donate 300 hours to local causes
Businesses continue to fail to realise social media potential by ignoring online enquiries, according to Webhelp UK
PRESS RELEASE: Businesses are still not realising the potential of social media and other new channels to engage with their customers, by not responding to their enquiries quickly enough or at all, according to a new report from Webhelp UK. Continue reading Businesses continue to fail to realise social media potential by ignoring online enquiries, according to Webhelp UK
Webhelp receives Healthy Working Lives Silver Award
PRESS RELEASE: Webhelp UK in Kilmarnock has been awarded a silver accreditation from the Scottish Centre for Healthy Working Lives. The customer experience professionals were recognised for their significant contribution to improving workplace health and wellbeing. Continue reading Webhelp receives Healthy Working Lives Silver Award
Webhelp UK’s Rothesay site is nominated for top industry award
PRESS RELEASE: Webhelp UK’s Rothesay site has been shortlisted for a top industry award at the UK Customer Experience Awards, due to take place in September. Continue reading Webhelp UK’s Rothesay site is nominated for top industry award