Tag Archives: WorkFlex

WorkFlex Launches New “Freemium” Version of Intelligent Agent Mobile App

PRESS RELEASE: WorkFlex Solutions, the industry leader in intelligent empowerment solutions for contact centers announced the general availability of Schedule View, a freemium version of the company’s intelligent agent-self-service mobile app. Schedule View empowers agents with the flexibility to view their schedules anywhere, anytime through a native Android or Apple app on their smartphone. Continue reading WorkFlex Launches New “Freemium” Version of Intelligent Agent Mobile App

WorkFlex Introduces Intelligent Agent Self-Service Mobile Apps

PRESS RELEASE: WorkFlex Solutions LLC (“WorkFlex”), the industry leader in Intelligent Intraday Automation® solutions for contact centres announced today the release of new iPhone and Android apps for their Intelligent Agent-Self-Service product suite. WorkFlex empowers contact centre agents with the flexibility to instantly change their schedules anywhere/anytime while ensuring that each change helps optimize staffing levels. Continue reading WorkFlex Introduces Intelligent Agent Self-Service Mobile Apps

Sutherland Global Services to Deploy WorkFlex Intraday Management Automation Suite

PRESS RELEASE: Sutherland Global Services, Incorporated, a global leader in outsourced business process and technology management services and WorkFlex Solutions LLC, the industry leader in Intelligent Intraday Automation® solutions for call centers today, announced an agreement to deploy the WorkFlex Manager Suite and WorkFlex Agent Suite of software products on Sutherland CloudSource, Sutherland’s industry-leading work-at-home solution. Continue reading Sutherland Global Services to Deploy WorkFlex Intraday Management Automation Suite