Tag Archives: Xerox

Xerox to Separate into Two Market-Leading Public Companies Following Completion of Comprehensive Structural Review

PRESS RELEASE: Xerox announced today the results of its review of the company’s portfolio and capital allocation options announced in October 2015. The Board of the company has unanimously approved management’s plan to separate Xerox into two independent publicly- traded companies, each of which will be a leader in its respective industry. Continue reading Xerox to Separate into Two Market-Leading Public Companies Following Completion of Comprehensive Structural Review

Xerox Survey Reveals Call Center is Default Option for Almost Half of all Telecoms Consumers

PRESS RELEASE: A new Xerox report, ‘The State of Customer Service 2015’ reveals that 47% of consumers who called their telecoms supplier in the past year would have preferred other means of assistance but fell back on the traditional call center for a score of reasons. Continue reading Xerox Survey Reveals Call Center is Default Option for Almost Half of all Telecoms Consumers

WDS launches “Self-Care Express” to provide regional mobile operators and MVNOs an immediate online self-care solution

PRESS RELEASE: WDS, A Xerox Company, a leader in customer care automation, analysis and knowledge management, has launched Self-Care Express, a knowledge service package to help regional mobile operators and MVNOs (Mobile Virtual Network Operators) deliver an improved online self-care experience for their customers. Continue reading WDS launches “Self-Care Express” to provide regional mobile operators and MVNOs an immediate online self-care solution