PRESS RELEASE: The UK National Contact Centre Awards are the longest established Contact Centre Awards in the UK and this year’s winners were announced at a gala dinner held at the 5 Star Grange Tower Bridge Hotel in London on 15th May. Continue reading UK National Contact Centre Awards: Winners
Tag Archives: awards
VoiceSage Crowned ‘Contact Centre Product of the Year’ for 2nd Year Running
PRESS RELEASE: VoiceSage has repeated last year’s success at the 2014 Network Computing Awards, winning the coveted title of Contact Centre Product of the Year for the second year running. Continue reading VoiceSage Crowned ‘Contact Centre Product of the Year’ for 2nd Year Running
NICE Receives Award for Customer Contact Center Big Data Applications
PRESS RELEASE: NICE Systems announced that it is the recipient of the 2014 North America Customer Value Leadership Award for Customer Contact Center Big Data Applications. This accolade from global analyst and consultancy firm Frost & Sullivan is based on NICE’s ability to help organizations deliver an exceptional customer experience across channels by leveraging its Big Data analytics solutions. Continue reading NICE Receives Award for Customer Contact Center Big Data Applications
The Stevie Awards – familiar names and fresh faces
PRESS RELEASE: The 8th annual Stevie® Awards for Sales & Customer Service, which took place at a gala banquet at the Bellagio in Las Vegas, Nevada on Friday 21st February, saw some industry legends honoured, but also some up and coming stars walk away with awards. Continue reading The Stevie Awards – familiar names and fresh faces
Voxeo, an Aspect Software Company Win Best Hybrid Cloud Solution Award from the Cloud Awards Program
Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimization, back-office and award-winning cloud solutions, today announced that Voxeo, an Aspect company, has been awarded the 2014 Best Hybrid Cloud Solution award from the Cloud Awards Program. Voxeo, also as a finalist in Best Cloud Infrastructure category, was selected for its low latency, strong security and reliability. The Cloud Awards program celebrates the brightest and the best in Cloud Computing. Open to organizations across the globe, the Cloud Awards is the first and largest recognition platform of its kind. Continue reading Voxeo, an Aspect Software Company Win Best Hybrid Cloud Solution Award from the Cloud Awards Program
WhiteSpider Wins Global Business Excellence Award
WhiteSpider, a leading specialist in enterprise architectures for IT, has been awarded a Global Business Excellence Award for Outstanding New Service. The award recognises the company’s ea4 framework for IT Enterprise Architecture as one of 2013’s most outstanding new services and WhiteSpider won the accolade from a global field of entries. Continue reading WhiteSpider Wins Global Business Excellence Award
Sabio wins Avaya Partner of the Year award
Avaya has selected customer contact technology specialist Sabio as its Partner of the Year. Sabio was presented with the award, which recognises the partner organisation that has delivered the greatest, end-to-end contribution over the previous year, at Avaya’s Annual Partner Event held earlier this week at London’s Cumberland Hotel. Continue reading Sabio wins Avaya Partner of the Year award
Windstream receives 2013 ShoreTel Circle of Excellence Award
Windstream, a leading provider of advanced network communications, announced today that it has received ShoreTel’s Circle of Excellence Award for the 2013 partner year. The award recognizes Windstream for exceptional achievement in areas including customer satisfaction, revenue growth and proficiency with advanced applications. ShoreTel, Inc. is the leading provider of brilliantly simple phone systems and unified communications solutions. Continue reading Windstream receives 2013 ShoreTel Circle of Excellence Award
Altitude Software Wins Awards for Contact Center Excellence in Brazil
Altitude Software, a leader in unified customer interaction solutions announced today it has recently received two awards for contact center excellence in Brazil with Altitude uCI solutions implemented at São Paulo Subway Health Services and Folha de São Paulo newspaper. Continue reading Altitude Software Wins Awards for Contact Center Excellence in Brazil
Sitel Newcastle achieves Silver Level North East Better health at Work Award
Following another year of regular health and well-being activities and a real focus on employee engagement, Sitel Newcastle has achieved Silver level of the North East Better Health Awards in conjunction with the local NHS team and ratified by the Northern TUC. Continue reading Sitel Newcastle achieves Silver Level North East Better health at Work Award