Medallia reports more than 30% growth in demand for its AI-powered experience platform

Medallia, the global leader in customer and employee experience, is announcing strong business momentum with the demand for its products growing more than 30% year over year, fuelled by a combination of recent product innovation, new leadership, and recognition by leading industry analyst firms. Continue reading Medallia reports more than 30% growth in demand for its AI-powered experience platform

Vonage Recognised in Gartner Magic Quadrant for UCaaS

Vonage, a part of Ericsson announced it has been recognised in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS). Vonage believes this recognition highlights its unique ability to deliver an integrated communications platform that enhances business productivity and customer engagement. Continue reading Vonage Recognised in Gartner Magic Quadrant for UCaaS

Wordwatch Launches New Compliance Suite to Tackle Communications Governance Gaps in Regulated Industries

Wordwatch, the unified communications governance and archiving platform, has announced the launch of its expanded compliance suite for regulated organisations: introducing unified capture, data governance and reconciliation as core capabilities in a single, integrated solution. Continue reading Wordwatch Launches New Compliance Suite to Tackle Communications Governance Gaps in Regulated Industries

LoopUp powers PUMA’s move to cloud-based telephony on Microsoft Teams

LoopUp has been selected by PUMA, one of the world’s leading sports brands, to accelerate its global move to cloud telephony. The collaboration replaces legacy systems with a fully integrated Microsoft Teams solution, paving the way for a consistent, scalable, and cost-effective voice platform across PUMA’s worldwide operations. Continue reading LoopUp powers PUMA’s move to cloud-based telephony on Microsoft Teams