Case Study: Premier Business Audio are extremely proud to produce one of the first key statistical case studies on contact centre development. Working very closely with the Premier contact centre development team, The Royal Borough of Kingston upon Thames are tremendously proactive in improving their customer call experience. Continue reading Royal Borough of Kingston upon Thames Council improving Contact Centre Efficiency with Premier Business Audio
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Synthetix form key partnership with Premier Business Audio
Leading multi-channel customer service software provider Synthetix has today announced a new partnership with Premier Business Audio. As an award-winning audio marketing provider for contact centres, Premier work with more than 3,500 customers across the UK and Europe, including a host of FTSE 100 companies such as BT, Barclays and Diageo to name but a few. Continue reading Synthetix form key partnership with Premier Business Audio