Tag Archives: RESPONSE

RESPONSE becomes Kura

PRESS RELEASE: One of the UK’s leading Customer Management Specialists, Response, has today become Kura following a successful management buy-out last year. The award winning Company, which has been providing outsourced customer management and technology solutions for nearly 25 years, delivered strong financial results for the 12 months to June 2015 which saw sales growth of over 30% to £33m. Continue reading RESPONSE becomes Kura

Top RESPONSE talent go lean to improve

PRESS RELEASE: Leading UK Customer management specialists, RESPONSE, have demonstrated their commitment to developing the very best talent in the industry with the launch of a new employee accreditation programme aimed at improving business efficiency.The programme utilises the renowned Lean Six Sigma methodology, which focuses on improving the efficiency and effectiveness of business processes. Continue reading Top RESPONSE talent go lean to improve

European Contact Centre and Customer Service Awards 2015: RESPONSE short-listed in 3 categories

PRESS RELEASE: The European Contact Centre and Customer Service Awards 2015 shortlist has been announced, with RESPONSE, one of the UK’s leading contact centres short-listed in the following 3 categories:

  • Technical Support team of the year
  • Operational Support team of the year
  • Application of Technology

Continue reading European Contact Centre and Customer Service Awards 2015: RESPONSE short-listed in 3 categories

RESPONSE Help for Heroes fundraising activity

PRESS RELEASE: Hard working employees at leading UK contact centre, RESPONSE, have shown that when it comes to charity fundraising there is no room for resting up during the Summer holiday season. Having announced Help for Heroes as their 2014 charity of choice earlier this year, RESPONSE employees have been hard at work helping the business towards its ambitious target of raising over £15,000 by the end of 2014. Continue reading RESPONSE Help for Heroes fundraising activity

RESPONSE employees raise over £15,000 for Cancer Research UK

PRESS RELEASE: RESPONSE, one of the UK’s leading contact centres located in Glasgow, has handed over a cheque for £15,000 to Cancer Research UK as a result of fundraising efforts over the last year.Cancer Research UK was selected by RESPONSE employees as the company’s nominated charity who hoped to raise £10,000; however a packed calendar of creative fundraising activity throughout 2013 has seen the original target smashed.  Continue reading RESPONSE employees raise over £15,000 for Cancer Research UK

RESPONSE employees shine at the glitzies

RESPONSE, one of the UK’s leading contact centres located in Glasgow, has staged its third annual awards ceremony in recognition of the hard work its employees have delivered over the last year.14 awards in total were up for grabs at the ‘Glitzies’ event in Glasgow’s Crowne Plaza hotel; with leading TV and Radio personality Tam Cowan appearing as special guest host for the event. Continue reading RESPONSE employees shine at the glitzies