Tag Archives: SDL

SDL Introduces Trados Studio 2015

PRESS RELEASE: SDL introduced SDL Trados Studio 2015, the next generation of the world’s leading translation software. A core component of SDL’s language technology platform and an integral element of the award-winning Customer Experience Cloud, SDL has built on over 30 years of translation technology developments to deliver the most advanced translation software. Continue reading SDL Introduces Trados Studio 2015

SDL Unveils Next Gen Machine Translation Technology That Goes a Step Closer to Integrating Machines with People

PRESS RELEASE: SDL introduced the next generation of machine translation technology – XMT, a core component of the Language pillar within SDL’s Customer Experience Cloud. This powerful technology will become an essential tool in bringing down the barriers of multilingual communication by providing a scalable infrastructure for the development and rapid deployment of real-time translation capabilities – a necessity in today’s multilingual world. Continue reading SDL Unveils Next Gen Machine Translation Technology That Goes a Step Closer to Integrating Machines with People

SDL Revolutionizes How Brands Measure Purchase Intent and Brand Advocacy with New Social Intelligence Solutions

PRESS RELEASE: SDL announced two new solutions as part of its social intelligence offering, Customer Journey Analytics and Social Media Monitoring, as integral components of the SDL Customer Experience Cloud. Continue reading SDL Revolutionizes How Brands Measure Purchase Intent and Brand Advocacy with New Social Intelligence Solutions

New Global Research from SDL Reveals Insights into Customer Experience Failures from the Past Decade

PRESS RELEASE: SDL revealed the results from a new research study, examining how, why and when customer experience (CX) failures happen, the implications for brands and how they can win back a customer should a failure occur. Based on a survey of 2,784 consumers across nine countries and three generations about their most major CX failure in the last 10 years, the findings show that it doesn’t take much for a failure to take place. Continue reading New Global Research from SDL Reveals Insights into Customer Experience Failures from the Past Decade

New Release of SDL Campaigns Empowers Organizations to Orchestrate Marketing Interactions Across Channels

PRESS RELEASE: SDL introduced a new version of SDL Campaigns, a key component of the SDL Customer Experience Cloud (CXC), to help organizations orchestrate and optimize customer interactions across all channels through one single view of the customer. Continue reading New Release of SDL Campaigns Empowers Organizations to Orchestrate Marketing Interactions Across Channels

SDL Launches Industry Specific Language Cloud Platforms to Accelerate Translation and Deliver Seamless Global Customer Experience

PRESS RELEASE: SDL introduced industry specific language platforms to help organizations rapidly and efficiently address the needs of their global customers within the industries they operate. The language platforms, a key extension to the Language pillar of SDL’s Customer Experience Cloud (CXC), can be integrated to provide seamless delivery of global customer experiences.

Continue reading SDL Launches Industry Specific Language Cloud Platforms to Accelerate Translation and Deliver Seamless Global Customer Experience

SDL Enhances Customer Experience Cloud to Deliver the Only Global-Ready Customer Experience Suite

PRESS RELEASE: SDL launches its V2.0 SDL Customer Experience Cloud (CXC) to align with top strategic initiatives of the leading global brands. The unified suite of offerings centres on four key pillars: Digital Experience, Knowledge Center, Customer Analytics and Language to meet the needs of today’s global organizations. With these enhanced capabilities, organizations can gain more insight into customer behaviour and preferences to guide customer experience strategies, act on opportunities in real time and deliver relevant experiences in the language of the customer. Continue reading SDL Enhances Customer Experience Cloud to Deliver the Only Global-Ready Customer Experience Suite