Tag Archives: Intellicom

Intellicom’s contact centre technology plays key role in Eircode project success

PRESS RELEASE: Intellicom announced that its contact centre technology provided the engine for the recent high profile launch of the country’s postcode system, Eircode. Following a competitive tendering process, Intellicom’s Intelligent Communications Platform (ICP), an enterprise-class, multi-channel telephony solution was chosen by Capita Ireland, the company licensed by the Department of Communications, Energy and Natural Resources to build and operate Ireland’s postal code system. Continue reading Intellicom’s contact centre technology plays key role in Eircode project success

Intellicom’s hosted contact centre supports delivery of critical home care services to over 800 clients

PRESS RELEASE: Indigenous unified communications service provider, Intellicom today announced that it has deployed a two-site hosted contact centre solution for leading not-for-profit home care provider, Fingal Home Care.  Intellicom’s Intelligent Communications Platform (ICP) supports the delivery of critical home care services to over 800 clients in north Dublin, Louth and Meath. Continue reading Intellicom’s hosted contact centre supports delivery of critical home care services to over 800 clients