Tag Archives: NCR

OKQ8 Improves Customer Experience and Drives Profitability Using NCR End-to-End Retail Solutions

PRESS RELEASE: NCR Corporation announced that petroleum retailer, OKQ8 has chosen an end-to-end NCR software, hardware and service solution to update point-of-sale (POS) solutions at its 344 locations across Sweden. The deployment aims to improve customer experience at OKQ8 fuel stations and stores by reducing waiting times and offering more services through the improved functionality of the POS, as well as aiming to increase profitability of OKQ8’s business. Continue reading OKQ8 Improves Customer Experience and Drives Profitability Using NCR End-to-End Retail Solutions

United Arab Bank Deploys NCR Solutions to Enhance Customer Services with Innovative Contact Center Technologies

PRESS RELEASE: NCR Corporation announced that it has partnered with Genesys – the market leader in omnichannel customer experience (CX) and contact center solutions – to provide United Arab Bank (UAB) with a suite of innovative products to enhance its customer interactions. These include the implementation of Genesys Business Edition on NCR Contact Center Suite (NCCS) – a specially developed technology for the Middle East and African market. Continue reading United Arab Bank Deploys NCR Solutions to Enhance Customer Services with Innovative Contact Center Technologies

Vocalcom and NCR Announce Strategic Relationship to Provide Omnichannel Cloud-based Contact Centre Services in the UAE

PRESS RELEASE: Vocalcom, the leading contact center solutions provider, today announced a strategic relationship with NCR Corporation (NYSE: NCR), the global leader in consumer transaction technologies, to provide omnichannel cloud-based contact center services in the United Arab Emirates (UAE). Continue reading Vocalcom and NCR Announce Strategic Relationship to Provide Omnichannel Cloud-based Contact Centre Services in the UAE

First Hawaiian Bank Transforms Branches with Personal Touch of NCR Video Teller Technology

PRESS RELEASE: First Hawaiian Bank, Hawaii’s oldest and largest financial institution, today announced the grand opening of its new Waiakea branch and, with it, introduced a new approach to personalized service through NCR Interactive Services. At the new Waiakea branch, First Hawaiian Bank (FHB) tellers will assist customers remotely through new video teller machines that look similar to an ATM. Continue reading First Hawaiian Bank Transforms Branches with Personal Touch of NCR Video Teller Technology