Content Guru, a leading global provider of enterprise cloud CX and contact centre solutions, has announced its sixth major office location in Europe is set to open in Athens, Greece.

The new location will support Content Guru’s growing Global Operations Team and extend the business’s dominance in Europe where it is the leading provider of CX technology.

The new location, in the Marousi district of Athens, will primarily focus on enhancing the resilience, security and scalability of Content Guru’s storm® platform. Marousi is a strategically important location due to the area’s thriving technology and developer landscape, as well as its ability to support maintenance windows in multiple key global locations, including the US. Infrastructure support engineers working in Athens will work seamlessly with other Content Guru teams around the world, contributing to multiple continuous improvement programs.

Content Guru continues to solidify its position as the leading innovator in CX, with over 70% of its workforce operating in technical roles. To support ongoing and significant year-on-year growth, the business is continuing to expand its European footprint. The recent launch of the new Global Operations Support hub in Athens is the latest step in this strategy, following the successful opening of Content Guru’s development hub in Porto, Portugal, in 2023.

“Athens boasts a strong and expanding technology workforce, and its central geographical location will significantly enhance our global operations,” explained Martin Taylor, Co-Founder & Deputy CEO at Content Guru. “This expansion directly benefits Content Guru’s rapidly growing customer base, enhancing storm‘s market-leading reliability, scalability and security. We’re excited to continue our European expansion, reinforcing Content Guru’s position as the de facto CX technology provider for the region.”

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