Cognizant and Microsoft announced an expanded partnership with the goal of making Microsoft’s generative AI and Copilots available to millions of users, to transform enterprise business operations, enhance employee experiences and accelerate cross-industry innovation. Continue reading Cognizant and Microsoft announce global partnership to expand adoption of generative AI in the enterprise
All posts by Sam Heggie-Collins
Netcall launches Liberty Converse CX
Netcall plc, the leading provider of intelligent automation and customer engagement software, is pleased to announce the launch of Liberty Converse CX, its next generation AI-powered contact centre solution. Continue reading Netcall launches Liberty Converse CX
SugarCRM and Liferay Partner to Support Digital Business Communities
SugarCRM, provider of the award-winning AI-driven sales automation platform, announced a new technology partnership with Liferay. Continue reading SugarCRM and Liferay Partner to Support Digital Business Communities
Concentrix + Webhelp announces rebrand as Concentrix
Concentrix Corporation, a global technology and services leader that has been operating under the trade name of Concentrix + Webhelp, announced its transition to the Concentrix name and continued evolution of its brand. Continue reading Concentrix + Webhelp announces rebrand as Concentrix
Content Guru Adds Enhanced Accessibility Features to storm® to Enable Inclusive User Experiences
Content Guru, a leading global provider of cloud contact centre and CX technology, has announced the release of new updates to its award-winning contact centre solution, storm®, which will deliver increased accessibility for customer service agents and back-office users. Continue reading Content Guru Adds Enhanced Accessibility Features to storm® to Enable Inclusive User Experiences
Singtel partners with Vonage to accelerate global enterprise and telco innovation and digital transformation
Singtel announced it is partnering with Vonage, a global leader in cloud communications and a part of Ericsson, to help enterprises and telcos innovate and scale their services and solutions through Singtel’s industry-leading one-stop orchestration platform, Paragon. Continue reading Singtel partners with Vonage to accelerate global enterprise and telco innovation and digital transformation