Category Archives: Corporate News

Court Denies PCI Pal’s Motion to Dismiss Sycurio’s U.S. Patent Infringement Lawsuit

Sycurio™, the leading provider of data security and compliance for call and contact centres, announced that following a hearing on April 18, 2022, the United States District Court for the Western District of North Carolina has issued an Order denying defendant PCI Pal (US) Inc.’s motion to dismiss Sycurio’s complaint alleging that PCI Pal’s “Agent Assist” secure card payment software infringes four of Sycurio’s U.S. Patents directed to “Signal detection and blocking for voice processing equipment” (the US Patents). Continue reading Court Denies PCI Pal’s Motion to Dismiss Sycurio’s U.S. Patent Infringement Lawsuit

The Access Group announces substantial investment to drive continued expansion at £9.2 billion valuation

The Access Group, a leading provider of business management software to mid-market organisations in the UK, Ireland and Asia Pacific, announced further investment from its shareholders, Hg and TA Associates, with an associated enterprise value of £9.2 billion, believed to make it one of the largest UK headquartered software providers. Continue reading The Access Group announces substantial investment to drive continued expansion at £9.2 billion valuation

FluidOne announces investment in Microsoft Gold Partner, Marathon

FluidOne, market-leading provider of Connected Cloud solutions, today announced a strategic investment in Marathon Information Technology Services Ltd (Marathon), a Microsoft Gold Partner for Cloud Services Management, specialising in cloud transformation, modern workplace, security and contact centre, to enhance its service offering to mid-market and enterprise customers. Continue reading FluidOne announces investment in Microsoft Gold Partner, Marathon

KCOM searching for local talent again with dozens of new jobs

KCOM has launched a major recruitment drive to fill 40 new customer service roles. The Hull-based phone and broadband provider is expanding its customer service and technical support team for the second time in 12 months to cope with rising demand as it continues to expand its services across Hull, East Yorkshire and North Lincolnshire. Continue reading KCOM searching for local talent again with dozens of new jobs

ibex and Guru Announce Strategic Partnership to Digitally Transform Knowledge Management for Customer Support

ibex, a global leader in business process outsourcing (BPO) and end-to-end customer engagement technology solutions, and Guru, the collaborative knowledge management solution for digital workplaces, announced a strategic partnership that will enhance the effectiveness of customer support agents within the health and wellness industry, as well as all other industries. Continue reading ibex and Guru Announce Strategic Partnership to Digitally Transform Knowledge Management for Customer Support