Category Archives: Corporate News

Zendesk’s Double-Digit Growth in APAC Cements its Commitment to Developing Tech Talent Across the Region

Zendesk, a San Francisco-headquartered customer experience and engagement software company, has solidified its position as one of Asia Pacific’s (APAC) fastest-growing technology companies with the expansion of its Singapore office. Continue reading Zendesk’s Double-Digit Growth in APAC Cements its Commitment to Developing Tech Talent Across the Region

YOOX NET-A-PORTER GROUP’s luxury division set to double personal shopping and client relations team and expand into new, strategic locations

YOOX NET-A-PORTER GROUP, the world leader in online luxury and fashion, announces that more than 100 new personal shoppers and client relations managers will be hired within its Luxury Division to serve NET-A-PORTER and MR PORTER’s most loyal customers, referred to as EIPs (Extremely Important People), globally. This marks the single largest client relations recruitment drive in its 19-year history. Continue reading YOOX NET-A-PORTER GROUP’s luxury division set to double personal shopping and client relations team and expand into new, strategic locations

Stefanini Expands Services that Integrate Artificial Intelligence with BPO and ITO Processes

More important than purchasing a tool is to implement a complete, innovative solution that transforms service based on the customer’s business knowledge. The guarantor is Alexandre Vomero, head of the Latam BPO offer at Stefanini, a $1B global IT provider, who has been working with his team on two major fronts: offering backoffice and human resources solutions and serving the B2C market. Continue reading Stefanini Expands Services that Integrate Artificial Intelligence with BPO and ITO Processes