Category Archives: Corporate News

Nissan Europe and Nissan United Partner with Limitless, Amplify.ai and Facebook Messenger to Drive Innovative Peer-to-Peer Gig Engagement

Nissan Europe announced the launch of the GigCX peer-to-peer support for pre-sale queries surrounding its Nissan LEAF®, which has set a new standard in the growing market for mainstream electric vehicles. Continue reading Nissan Europe and Nissan United Partner with Limitless, Amplify.ai and Facebook Messenger to Drive Innovative Peer-to-Peer Gig Engagement

Sage launches Europe’s first peer-to-peer customer service platform for SMEs with Limitless

Sage, the market leader in cloud business management solutions, has launched a peer-to-peer (P2P) customer service platform in partnership with Limitless, to enhance its customer experience and enable small and medium size enterprises (SMEs) to recover stronger as UK lockdown measures lift. Continue reading Sage launches Europe’s first peer-to-peer customer service platform for SMEs with Limitless

ServiceNow Continues Strong EMEA Expansion with the Creation of 300 New Jobs in Dublin, Ireland

ServiceNow, the leading digital workflow company that makes work, work better for people, announced the expansion of its Dublin office where it will create at least 300 new jobs over the next three years as part of the company’s Europe, Middle East and Africa (EMEA) growth plans. Continue reading ServiceNow Continues Strong EMEA Expansion with the Creation of 300 New Jobs in Dublin, Ireland

Webhelp Delivers 20% Performance Improvement for Clients by Leveraging Conversational AI

Webhelp, a leading global provider of customer experience (CX) and business solutions, announces a host of positive results from the implementation of machine learning (ML) and natural language processing (NLP) technologies, which improve customer operations in written text channels such as email, chat and social media through augmenting human delivery with these enhanced automation capabilities. Continue reading Webhelp Delivers 20% Performance Improvement for Clients by Leveraging Conversational AI

EIB provides $9.1 million to Artificial Intelligence Software Innovator Cortical.io

The European Investment Bank (EIB) is providing $9.1 million to Cortical.io AG, an Austrian software company developing innovative artificial intelligence technology based on a Natural Language Understanding (NLU) approach that can interpret and process human language text. Continue reading EIB provides $9.1 million to Artificial Intelligence Software Innovator Cortical.io

ContactEngine named by the Financial Times as one of Europe’s fastest-growing companies

ContactEngine, the proactive conversational AI technology used by large corporations across industries to automate customer communications, has been identified in the Financial Times 1000 ranking as one of Europe’s fastest-growing companies for the second year in a row. Continue reading ContactEngine named by the Financial Times as one of Europe’s fastest-growing companies