Puzzel, a leading cloud-based contact centre software provider, has reached the finals of this year’s Directors Club® UK National Innovation Awards®. The company has been nominated in two categories: Innovations in Cloud Contact Centre for Puzzel’s new Agent Application and Innovations in Customer Interaction Automation for Puzzel’s Agent Assist solution. Continue reading Puzzel named as a finalist in the UK National Innovation Awards 2020 in two categories
Category Archives: Awards
VXI recognized for operational excellence, exceptional leadership and innovation in training
VXI Global Solutions, a leader in business process outsourcing, announced it has won 6 Stevie® awards for Sales and Customer Service, including 4 Gold, 1 Silver and 1 Bronze. Continue reading VXI recognized for operational excellence, exceptional leadership and innovation in training
LivePerson wins Gold Stevie® Award
LivePerson, a global leader in conversational AI solutions, was presented with the Gold Stevie® Award in the New Contact Center Solution category in the 14th annual Stevie Awards for Sales & Customer Service. Continue reading LivePerson wins Gold Stevie® Award
Directors Club® Announce the Finalists for the Spring 2020 edition of the UK National Innovation Awards®
Directors Club®, the UK’s fastest growing members club for business leaders, is delighted to announce the finalists for the Spring 2020 edition of the UK National Innovation Awards® competition. Continue reading Directors Club® Announce the Finalists for the Spring 2020 edition of the UK National Innovation Awards®
Verint Recognized for Market Leadership in Intelligent Virtual Assistant Solutions
Verint® announced it has been named a leader by industry analyst firm Ovum in Intelligent Virtual Assistant (IVA) solutions in a comparison report, Ovum Decision Matrix: Selecting an Intelligent Virtual Assistant Solution, 2020-21*. Continue reading Verint Recognized for Market Leadership in Intelligent Virtual Assistant Solutions
CardEasy wins 2020 ‘PCI Award for Excellence’
Syntec won its fourth successive PCI Award for Excellence at this year’s prestigious PCI London event for its CardEasy payment security system, in recognition of compliance solutions provided to specialist insurer Hiscox (a FTSE 100 company with offices in 14 countries) and also Avon, the global beauty, household and personal care firm. Continue reading CardEasy wins 2020 ‘PCI Award for Excellence’