GetVocal, Europe’s leading provider of conversational AI agents for enterprise customer support, announced it has been named Customer Experience Platform of the Year in the 2026 RetailTech Breakthrough Awards. Continue reading GetVocal named Customer Experience Platform of the Year
Category Archives: Awards
Content Guru Recognised as ‘Vendor of the Year’ at the UK IT Industry Awards 2025
Content Guru, a leading global cloud Customer Experiences (CX) technology provider, has been awarded the accolade of “Vendor of the Year” at the prestigious UK IT Industry Awards 2025. This accolade recognises Content Guru’s sustained global growth, market leadership, customer satisfaction, and continued investment in research, development, and charitable initiatives. Continue reading Content Guru Recognised as ‘Vendor of the Year’ at the UK IT Industry Awards 2025
Vonage Named Best CPaaS Provider
Vonage, a part of Ericsson, announced it has been recognised as the ‘Best CPaaS Provider’ at the 2025 UC Awards. Continue reading Vonage Named Best CPaaS Provider
Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success
Content Guru, a leading global provider of cloud Customer Experience (CX) and contact centre technology, is delighted to announce further recognition for its industry-leading innovation in the storm® platform and brain® AI orchestration layer, after being named as a finalist across six prestigious categories at the UK IT Industry Awards 2025 and the European Contact Centre & Customer Service Awards (ECCCSAs). Continue reading Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success
Medallia client Prudential Financial earns customer experience programme award
Medallia, the global leader in customer and employee experience, announced that long-standing client Prudential Financial, an American Fortune Global 500 and Fortune 500 company, is this year’s recipient of Forrester’s “Customer-Obsessed Enterprise Award.” Continue reading Medallia client Prudential Financial earns customer experience programme award
WorkForce Software Wins 2023 UK National Innovation Award for Employee Experience
WorkForce Software, the first global provider of integrated employee experience and workforce management solutions, has been named the winner of the 2023 UK National Innovation Awards for Employee Experience by the Directors Club United Kingdom. Continue reading WorkForce Software Wins 2023 UK National Innovation Award for Employee Experience