Category Archives: Awards

Purchasing Power’s AI-Powered Virtual Agent Wins Top Honor for Excellence in Self-Service

SmartAction, the top-rated virtual agent solution for contact centres, is pleased to announce its implementation with Purchasing Power was awarded the top honor in “Excellence in Self-Service” by Frost & Sullivan at the 15th Annual Frost & Sullivan Customer Contact Awards. Continue reading Purchasing Power’s AI-Powered Virtual Agent Wins Top Honor for Excellence in Self-Service

ContactEngine wins “Best Use of IP” Award at The Sunday Times Hiscox Tech Track 100 Awards Dinner

ContactEngine, the conversational AI technology used by large corporations across industries to automate customer communications, was presented with the “Best Use of IP” award at the 19th annual Sunday Times Hiscox Tech Track 100 national awards dinner held in London this week. Continue reading ContactEngine wins “Best Use of IP” Award at The Sunday Times Hiscox Tech Track 100 Awards Dinner