Coveo, a recognized industry leader in AI SaaS enterprise solutions, has secured a further $227 million in funding. The investment was led by OMERS Growth Equity based in Toronto, New York, and London, with participation from existing investors and other financial institutions including Evergreen Coast Capital, Elliott Management’s Menlo Park, California-based private equity affiliate, FSTQ, and IQ. Continue reading Coveo Raises $227 Million Investment Round Led by OMERS →

Sky is creating 500 new customer service roles at its new contact centre at No 1 Leeds in the city centre. Continue reading Sky creates 500 contact centre jobs in Leeds →

RingCentral and Avaya announced the closing of their previously announced strategic partnership. Continue reading RingCentral and Avaya Announce Closing of Strategic Partnership →

Vonage, a global business cloud communications leader announced its brand revitalization, presenting a company united to profoundly change business communications. Through nearly 20 years of constant change and disruption in the technology space, Vonage has been leading through the change. With this brand revitalization, Vonage is demonstrating its position as a B2B communications SaaS leader for a new era. Continue reading Vonage Announces Brand Revitalization →

Vonage, a global business communications leader, is continuing its rapid expansion throughout the Asia-Pacific region with a second Australia office. Located in Melbourne, the office will provide an excellent facility for the company’s sales and customer support teams, while offering capacity for substantial growth. Continue reading Vonage Accelerates Expansion in Asia Pacific with Melbourne Office and Appointment of General Manager →

Maintel, the UK leader in cloud and managed IT services, will expand its offering in the public sector after being named as a supplier on Crown Commercial Service’s (CCS) Network Services 2 agreement (RM3808). It will enable Maintel to supply a variety of additional communications services to public sector organisations. Continue reading Maintel named as a supplier to the public sector →