Synchronoss, a global leader and innovator of cloud, messaging, digital and IoT products announced that Rackspace®, a leading provider of IT as a service, will re-sell its Synchronoss Digital Experience Platform (DXP) to the Rackspace global customer portfolio. Via this collaboration, Synchronoss and Rackspace will help businesses through their digital transformation journey by enabling seamless, frictionless interaction across all customer touchpoints, including online or app, physical retail and call centre. Continue reading Synchronoss Teams with Rackspace to Resell Digital Experience Platform (DXP) to Portfolio of Leading International Customers →

U-WFM is pleased to announce a strategic partnership with leading telecoms network provider and one of the pioneers of cloud-hosted call centre solutions, iNet. Continue reading U-WFM & I-Net form Strategic Partnership to deliver complete Contact Centre solution in the Cloud →

ITsavvy, one of the fastest growing complete VoIP technology solution providers in the U.S., just announced a new partnership with 8×8 for hosted VoIP solutions. The company is a leading provider of cloud phone, meeting, collaboration and contact centre solutions with over a million business users worldwide. Continue reading Leading VoIP Complete Solution Provider ITsavvy Announces Key Partnership →

U-WFM is pleased to introduce its easy-to-use, Workforce Management in the Cloud to Twilio Flex – the first fully-programmable Contact Centre Platform Continue reading U-WFM partners with Twilio →

Interactions, LLC, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, today announced a partnership with Next Caller, a leader in phone fraud detection and call verification, to expand its breadth of security capabilities for IVA clients. Ensuring the security of Interactions clients’ and clients customers’ data is of utmost importance, and partnering with Next Caller will offer an additional layer of security to keep fraudulent callers at bay. Continue reading Interactions Expands Fraud Protection with Next Caller Partnership →

Solutionreach announced it has partnered with VoIP business phone system provider Jive by LogMeIn. This new relationship will provide options for Solutionreach customers so they can utilize faster, easier communication, and take advantage of new products and services now and into the future. Continue reading Solutionreach Partners with Jive by LogMeIn, to Enhance Options for Practices →