Category Archives: Partnerships

Nuvias UC continues to build a first-class vendor portfolio with the addition of Logitech video conferencing

Nuvias UC, a leading, high-value, solutions-led EMEA distributor, announces that Logitech’s award-winning business portfolio of video conferencing will now be a part of its UC&C solutions stack, available to channel partners, with the option of value-added support services. Continue reading Nuvias UC continues to build a first-class vendor portfolio with the addition of Logitech video conferencing

Enghouse Vidyo bets on Veridas’ facial biometrics to eliminate fraud in video conferences

Enghouse Interactive, a leading global provider of contact centre and video collaboration software, and Veridas, a world leader in biometric solutions for digital identity verification development, have unveiled their joint video conferencing solution with facial biometrics. Continue reading Enghouse Vidyo bets on Veridas’ facial biometrics to eliminate fraud in video conferences

Startek Announces Collaboration with Automation Anywhere to Strengthen its RPA Capabilities

Startek, a global provider of customer experience management solutions, announced a strategic collaboration with Automation Anywhere™, a global leader in cloud robotic process automation (RPA). By joining forces, Startek, along with Automation Anywhere, will implement AI-powered RPA capabilities across its customer experience (CX) value chain by efficiently catering to the growing demand from its partners. Continue reading Startek Announces Collaboration with Automation Anywhere to Strengthen its RPA Capabilities

Fuze Announces Partnership with Verint to Power Customer Engagement for the Global Enterprise

Fuze, the leading cloud-based communications provider for the modern global enterprise, announced a new partnership with Verint®, The Customer Engagement Company™, to provide global enterprises with a seamless communications and collaboration experience through integrated cloud workforce management and contact centre solutions. Continue reading Fuze Announces Partnership with Verint to Power Customer Engagement for the Global Enterprise

Mitel Partners with Five9 to Expand Cloud Contact Centre Portfolio

Mitel®, a global leader in business communications, announced a strategic partnership with Five9, a leading provider of the intelligent cloud contact centre, which will provide customers and partners worldwide with access to a leading contact centre as a service (CCaaS) solution that operates seamlessly with Mitel’s unified communications solutions. Continue reading Mitel Partners with Five9 to Expand Cloud Contact Centre Portfolio

SVL partners leading outsourcer Ascensos to provide outstanding new service to contact centre clients.

SVL is delighted to announce its partnership with Europe’s leading customer service outsourcer, Ascensos, to deliver a brand new bespoke Amazon Connect platform that will revolutionise both their service to clients and agent experience. Continue reading SVL partners leading outsourcer Ascensos to provide outstanding new service to contact centre clients.