boost.ai, a leading conversational AI (CAI) solution provider, announced a new partnership with CX Effect, the only CX-focused Technology Service Distributor (TSD) on the market. Continue reading boost.ai Partners with CX Effect to Deliver Hybrid-AI Powered Customer Experiences
Category Archives: Partnerships
Ascensos Partners with Sentisum to Transform Customer Experience
Ascensos, a leader in customer experience management, is proud to announce an innovative partnership with SentiSum, an AI-powered CX analytics platform. This collaboration aims to transform the landscape of customer engagement and management. Continue reading Ascensos Partners with Sentisum to Transform Customer Experience
Voiceflex collaborates with AudioCodes
Voiceflex, a leading carrier of communication solutions, announces its strategic collaboration with AudioCodes, a global leader in voice, contact centre and conversational AI solutions and services. Continue reading Voiceflex collaborates with AudioCodes
Ventrica Announces Strategic Partnership with Zendesk
Ventrica, the leading Business Process Outsourcing specialist is entering a partnership with Zendesk. Continue reading Ventrica Announces Strategic Partnership with Zendesk
Maintel and Datatrack launch new Unified Communications Analytics solution
Maintel, a leading provider of cloud, networking and security managed communications services to the UK public and private sectors, and Datatrack, a leading supplier for Unified Communications (UC) and Contact Centre data analytics, is excited to announce the launch of a new UC Analytics solution. Continue reading Maintel and Datatrack launch new Unified Communications Analytics solution
Genesys and Lighthouse Works Partner to Improve Global Career Opportunities for the Blind and Visually Impaired
Genesys®, a global cloud leader in AI-powered experience orchestration, and Lighthouse Works, a business processing outsource organisation (BPO), are partnering to help increase global career opportunities for individuals who are blind or visually impaired (B/VI). Continue reading Genesys and Lighthouse Works Partner to Improve Global Career Opportunities for the Blind and Visually Impaired