Category Archives: Partnerships

Brightsolid Partners with RingCentral for Unified Communications Cloud Solutions

Brightsolid has partnered with RingCentral UK, Ltd., a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions and a wholly owned subsidiary of RingCentral, to deliver RingCentral’s market leading enterprise cloud communications solutions alongside its own products to its Scottish customer base. Continue reading Brightsolid Partners with RingCentral for Unified Communications Cloud Solutions

Bright Pattern Partners with Promero to Offer Powerful Omnichannel Contact Centre Software

Bright Pattern, a leading provider of omnichannel cloud contact center software for midsize and enterprise companies announces its partnership with Promero, a CX company specializing in software sales, service, hosting, custom software development, and mobile application development. Continue reading Bright Pattern Partners with Promero to Offer Powerful Omnichannel Contact Centre Software

TKC digital signs strategic partnership agreement with Contexta360 to add advanced AI and speech analytics to their portfolio

Contexta360, a leading speech analytics and conversational computing company, today announced it has signed a reseller agreement with TKC digital, a leading knowledge management vendor and call centre consultancy. Continue reading TKC digital signs strategic partnership agreement with Contexta360 to add advanced AI and speech analytics to their portfolio

CallMiner Partners with Teleperformance Subsidiary Praxidia to Offer Voice of the Customer Interaction Analytics Solutions

CallMiner, the leading provider of speech and customer engagement analytics solutions, today announced its partnership with consumer consultancy Praxidia Knowledge Services, a specialized subsidiary of the Teleperformance Group, to optimize agent quality and customer satisfaction for contact centres and customer experience (CX) teams across the globe. Continue reading CallMiner Partners with Teleperformance Subsidiary Praxidia to Offer Voice of the Customer Interaction Analytics Solutions