Thunderhead, the global leader in Customer Engagement and Journey Orchestration technology has been selected by Silverstone to deliver fan engagement. Silverstone, the spiritual home of British motor sport and Formula 1® British Grand Prix, is a renowned world-class venue and destination for motor sport enthusiasts around the globe. Continue reading Silverstone selects Thunderhead to Power Fan Engagement →

Leading customer engagement software provider ‘Ameyo’ announced its three recent enterprise client wins in the real estate and banking & insurance sector across emerging geographies. Continue reading Ameyo Gains Enterprise Contact Center Market Share in Emerging Markets, Set to Grow at 50% →

Artificial Solutions®, the leading specialist in enterprise-strength conversational AI, announced that Scania, a major manufacturers of trucks and buses, will be using Teneo® to build a variety of intelligent conversational applications. Continue reading Artificial Solutions to Steer Conversational AI Applications for Scania →

Manpower France anticipates and drives change in the world of work by breaking new ground with Aimie, Sidetrade’s cutting edge Artificial Intelligence system. To optimize Credit Management, Manpower equipped their Finance team with Sidetrade’s ground breaking technology, now available to all of Sidetrade’s customers. Continue reading Manpower puts Sidetrade’s Artificial Intelligence at the core of their organization →

Northgate, the UK’s largest van rental company announced a further investment in customer engagement technology with Moxie Software, a leading provider of digital guidance and engagement software solutions. Continue reading Northgate Improves Customer Engagement With New Guidance Technology →

Verint® in partnership with Inspiro, have optimised the quality of RCBC Bankard’s call centre operations with the implementation of Verint’s innovative voice biometrics solution*, part of its Identity Authentication and Fraud Detection (IAFD) offering. Continue reading RCBC Bankard, Inspiro and Verint Lead the Way in Customer Experience with Innovative Voice Biometrics →