Tag Archives: Spok

Spok Solutions Used by UCSF Medical Center to Bolster Critical Communications

PRESS RELEASE: Spok, Inc. announced that UCSF Medical Center in San Francisco has completed a project to upgrade its suite of Spok® solutions for both patient care and the call center. The latest versions of the Spok operator console, web directory, on-call scheduling, and clinical alerting solutions will enable UCSF to improve communications throughout the hospital. The addition of system redundancy will also enhance the entire communications platform with an extra layer of security and reliability. Continue reading Spok Solutions Used by UCSF Medical Center to Bolster Critical Communications

Lavallette Police Department Chooses Spok to Enable Effective 9-1-1 Community Response

PRESS RELEASE: The beach community of Lavallette, N.J. has selected Spok’s 9-1-1 call center solution for its new police headquarters. The police department picked Spok to provide the foundation for its 9-1-1 community response because of its scalability, the ability to use off-the-shelf equipment, and rave reviews from other users, said Lavallette Police Chief Colin M. Grant. Continue reading Lavallette Police Department Chooses Spok to Enable Effective 9-1-1 Community Response

North Bristol NHS Trust Boosts Productivity With Spok’s Contact Centre Communication Solution

PRESS RELEASE: Spok, Inc. announced that North Bristol NHS Trust has simplified communications and improved operator efficiency with the Spok® Healthcare Console solution. The United Kingdom-based NHS trust utilises the operator console around the clock to connect callers and launch emergency communications that improve staff response times to critical patient situations. Continue reading North Bristol NHS Trust Boosts Productivity With Spok’s Contact Centre Communication Solution