Selligent, the intelligent omnichannel marketing and experience cloud platform announced that Matthew Saskin has joined the company as Vice President of Customer Experience. Saskin will help drive Selligent’s growing CX business, working with its burgeoning channel and technology partner community to enable businesses to deliver powerful end-to-end customer experiences. Continue reading Selligent Names Matthew Saskin as VP of Customer Experience →

Talkdesk®, the cloud contact centre for innovative enterprises announced the addition of a new chief customer officer (CCO) position to its c-suite. Talkdesk CCO Chad Gaydos is the company’s first senior executive focused on creating and nurturing a corporate culture devoted to customer experience at every level. Continue reading Talkdesk Appoints Chad Gaydos as Chief Customer Officer →

TTEC welcomed Jonathan Lerner as President of TTEC Digital. In this executive leadership role, Mr. Lerner will drive accelerated growth through the expansion of TTEC Digital’s cloud-based technology portfolio, which enables digital transformation for brands around the world. Continue reading TTEC Names Jonathan Lerner as President, TTEC Digital →

Sabio Group has strengthened its leadership team to support the company’s goal of becoming a dominant player in the Customer Experience market. Continue reading Jonathan Gale appointed as Sabio Group CEO →

RingCentral UK, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions and a wholly-owned subsidiary of RingCentral, announced the appointment of Richard Massey as Regional VP of EMEA Channel. Based in London, Richard will be responsible for growing RingCentral’s EMEA channel business. Continue reading RingCentral Appoints Richard Massey as Regional VP of EMEA Channel →

8×8, a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform announced the appointment of Keith Jackson as Director of Channel Sales, EMEA. Continue reading 8×8 bolsters channel team in EMEA, appointing Keith Jackson as Director of Channel Sales →