Selligent Marketing Cloud, the intelligent omnichannel marketing and experience cloud platform, named Karthik Kripapuri Chief Executive Officer (CEO) of the company. Kripapuri will focus on scaling the business and operationalizing the company’s strategy. Continue reading Selligent Appoints Karthik Kripapuri as CEO to Lead Next Phase of Growth →

Qualtrics, the leader in customer experience and creator of the experience management category announced the appointment of customer experience industry veteran Brian Stucki to lead the Qualtrics CustomerXM™ business. Stucki is responsible for leading the global strategy, growth, delivery, and operations of Qualtrics’ customer experience offerings. Continue reading Qualtrics Appoints Customer Experience Industry Veteran to Run its Market-Leading CustomerXM Business →

SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences announced the addition of Jason Rushforth as GM, Americas, and Clare Dorrian, Chief Marketing Officer – both reporting to Sugar CEO, Craig Charlton. Continue reading SugarCRM Enhances Enterprise Focus with Two Executive Leadership Appointments →

Content Guru, a leading cloud contact centre and customer engagement provider, has announced the appointment of a Sales Director for UK and Ireland, as well as a Global Partners Director and two Sales Directors in key EMEA regions, to ensure continued revenue growth in EMEA and support global expansion. Continue reading Content Guru Expands Leadership Team to Support Global Momentum →

Avaya, a global leader in enterprise & business solutions to enhance and simplify communications and collaboration, today announced the appointment of Steve Joyner as Managing Director of the UK and Ireland (UK&I). Continue reading Avaya Appoints Steve Joyner as Managing Director for UK and Ireland →

8×8, a leading integrated cloud communications platform announced the appointment of Marge Breya as Executive Vice President and Chief Marketing Officer, Samuel Wilson as Chief Customer Officer and Managing Director of EMEA and Homero Salinas as Global Vice President and Head of Commercial Sales. Continue reading 8×8 Names Go-to-Market Execs to Fuel Next Stage of Growth →

Mitel®, a global leader in business communications, announced the appointment of Tarun Loomba as the company’s new executive vice president of Unified Communications Products and Solutions. Continue reading Mitel Appoints Tarun Loomba as Executive Vice President, UC Products and Solutions →

Leading contact centre, customer service and BPO service provider Woven has announced three key appointments to further strengthen its Commercial team. Continue reading BPO innovator Woven invests in talent with three new appointments to their Commercial team →

RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions announced that Anand Eswaran, former Corporate Vice President for Microsoft’s Global Enterprise Business, has joined the company as its President and Chief Operating Officer, reporting to CEO Vlad Shmunis. Continue reading Anand Eswaran joins RingCentral as President and Chief Operating Officer →

Sharpen Technologies, developers of the agent-first omnichannel cloud contact centre platform announced that industry veteran Ric Kosiba has been named chief data scientist. Continue reading Sharpen Names Ric Kosiba Chief Data Scientist →