Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced two additions to its executive team. Continue reading Dialpad Announces CTO and COO Appointments to Drive Growth Through Innovation →

Ventrica the fast-growth multilingual customer management outsourcer for blue-chip brands is pleased to announce the appointment of Katherine Brown who joins the company to support its growth trajectory and capability expansion, with both nearshore and offshore additions planned in 2021 Continue reading Ventrica appoints Katherine Brown as Marketing & Communications Director →

PCI Pal®, the global cloud provider of secure payment solutions for business communications, announced the appointment of Mufti Monim as Chief Technology Officer to direct the strategic technical vision for the company. Continue reading PCI Pal® Appoints Mufti Monim as New CTO →

Nuvias UC, the Unified Communications arm of the Nuvias Group, a leading, high-value EMEA distributor, today announced that John Taylor will be joining the business as non-executive Chairman. Continue reading Nuvias Unified Communications announces management restructure as Steve Harris and Rob Smith step down from current roles →

The newly merged businesses of Confirmit and FocusVision, two of the world’s leading research technology companies, have finalised the Executive Leadership Team with the appointments of Henry Harbury, Torbjörn Andersson, and Peter Myklebust. Continue reading Executive Leadership Team Finalised at Confirmit and FocusVision →

Vizolution, a market-leading customer experience technology provider that replicates the qualities of face-to-face interactions in remote channels, has announced the appointment of Bob Wigley, Chairman of UK Finance (and former Chair of Merrill Lynch EMEA) as Chairman of its board. Continue reading Vizolution Appoints New Chairman of the Board →

Christopher Nagy and Giles Whiting have been appointed to the Leadership Team as Global President and Chief Financial Officer and, Chief Operating Officer respectively, for the newly merged businesses of Confirmit and FocusVision, two of the world’s leading research technology companies, combining to create a world class business that will reinvent the global insights industry. Continue reading Global President and Chief Operating Officer appointed to the Leadership Team at Confirmit and FocusVision →

Freshworks Inc., the intelligent customer engagement software company, announced the appointment of veteran Software as a Service (SaaS) visionary Stacey Epstein as Chief Marketing Officer (CMO). Epstein brings over 25 years of industry experience, fueling startups to high-growth multi-billion dollar companies. Continue reading Freshworks Appoints Former SuccessFactors and ServiceMax Executive as Chief Marketing Officer →

Observe.AI, a leader in Contact Center AI, announced the hiring of contact centre industry veteran, Jon Heaps, as Vice President of Channel. Heaps is a seasoned channel leader who has helped accelerate businesses including Talkdesk, ShoreTel, and NICE InContact, and has spent more than two decades moving hundreds of contact centres to the cloud. Continue reading Observe.AI Adds Jon Heaps as Vice President of Channel →

Upstream Works Software, a provider of Omnichannel Contact Center solutions, announced that Jeff Palmer has rejoined the company in the new position of Chief Revenue Officer (CRO). Continue reading Upstream Works Announces New Chief Revenue Officer to Lead Global Sales →

Zhana Baleva, Sara Cohen and Rebecca Wright have been appointed to the Leadership Team for the newly merged businesses of Confirmit and FocusVision, two of the world’s leading research technology companies. Continue reading Confirmit and FocusVision Appoint Three Senior Executive Women to New Leadership Team →

Stockholm based international SaaS company Netigate has recruited Mikkel Drucker as the new Chief Executive Officer. Mikkel was recently Chief Growth Officer at Tacton and previously as VP of Marketing at Trustpilot. Continue reading Former Trustpilot executive, Mikkel Drucker becomes CEO at Netigate →

Pegasystems, the software company that crushes business complexity at the world’s leading enterprises, announced three new strategic hires to accelerate the company’s sales and ecosystem growth. Continue reading Pegasystems Appoints Three Strategic Hires to Support Sales and Ecosystem Growth →

Airship, the customer engagement platform for major brands, wants to further expand its market leadership in the EMEA region and continue to grow both in market share and awareness. Continue reading Laura Schwarz Moves Up at Airship →

Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe. Continue reading Tollring revs up senior management with new global head of sales →