Omilia, a global leader in Self-Learning Agentic CX, announced the appointment of Dave Ogden as Vice President of Revenue Operations. Ogden will be responsible for scaling Omilia’s global revenue operations function spanning sales operations, forecasting, and commercial execution as the company accelerates growth across its key markets. Continue reading Omilia Appoints David Ogden as VP of Revenue Operations
Category Archives: Appointments
Lucidya expands global leadership team, recruiting talent from ServiceNow, Qualtrics, Brandwatch, Talkdesk, and Genesys
Following its record-breaking Series B in 2025, the largest AI funding round in MENA at the time, Lucidya has expanded its global leadership team with the appointment of William O’Neill, former ServiceNow and Qualtrics executive, as Chief Revenue Officer; Steve Adkins, former Brandwatch executive, as Vice President of Sales; and Anand Shrivastava, former Talkdesk and Genesys product leader, as Vice President of Product. Continue reading Lucidya expands global leadership team, recruiting talent from ServiceNow, Qualtrics, Brandwatch, Talkdesk, and Genesys
Five9 Appoints Jay Lee as Chief Marketing and Growth Officer
Five9, provider of the Intelligent CX Platform, announced the appointment of Jay Lee as Chief Marketing and Growth Officer, effective April 6, 2026. Continue reading Five9 Appoints Jay Lee as Chief Marketing and Growth Officer
ResultsCX Appoints Gautam Thakkar as CEO
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and FTSE 250 organizations, announced the appointment of Gautam Thakkar as Chief Executive Officer. Thakkar will also join the company’s Board of Directors. Continue reading ResultsCX Appoints Gautam Thakkar as CEO
Verint Names Dave Rhodes as CEO
Verint®, The CX Automation Company™, announced Dave Rhodes has been named Chief Executive Officer of Verint, effective immediately. Rhodes, who previously served as CEO of Calabrio prior to its combination with Verint, will lead the newly unified organization as it pursues its vision of becoming the definitive leader in CX Automation. Continue reading Verint Names Dave Rhodes as CEO
NiCE Appoints Arun Chandra as COO to Lead Newly Formed Global Customer Operations
NiCE, the world’s leading AI-powered customer experience (CX) platform provider, today announced the appointment of Arun Chandra as Chief Operating Officer (COO), effective December 1, 2025. Continue reading NiCE Appoints Arun Chandra as COO to Lead Newly Formed Global Customer Operations