Category Archives: Appointments

Sabio Group Launches Global ‘Centre of Excellence’ Function & Strengthens With Key Appointments

Sabio Group, the leading full-service digital CX transformation provider, has launched a Centre of Excellence (CoE) function as it looks to cement its position at the forefront of the multi-billion-pound customer experience and contact centre technology industry. Continue reading Sabio Group Launches Global ‘Centre of Excellence’ Function & Strengthens With Key Appointments

Smart Communications Expands European Presence by Appointing Sales Leader for Benelux and the Nordics

Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced the appointment of Ronald Kerkhof as Sales Director. He will accelerate the company’s presence and expertise in Continental Europe, focusing extensively on the Benelux and Nordics regions. Continue reading Smart Communications Expands European Presence by Appointing Sales Leader for Benelux and the Nordics

Mitel Accelerates Business Transformation with Addition of New Executive Leaders

Mitel®, a global leader in business communications, announced the addition of several world-class executives to its senior leadership team, all of whom bring expertise to their roles and will support Mitel’s strategic and cultural transformation as a frontrunner in the communications and collaboration space. Continue reading Mitel Accelerates Business Transformation with Addition of New Executive Leaders

LogMeIn Names Patrick McCue as Global Vice President of Channel Sales

LogMeIn, Inc., a leading provider of cloud-based SaaS solutions such as GoToConnect, GoToMeeting, LastPass and Rescue, appointed Okta channel veteran, Patrick McCue, as its new Global Vice President of Channel Sales. Patrick will be responsible for leading the company’s high-growth strategy for channel sales and fostering relationships with key partners. Continue reading LogMeIn Names Patrick McCue as Global Vice President of Channel Sales

Talkdesk Valuation Triples to More Than $10 Billion, Appoints First Chief Financial Officer

Talkdesk®, the global customer experience leader for customer-obsessed companies, announced the closing of its series D funding. The company has raised $230 million and is now valued at more than $10 billion, placing it among the most highly valued private companies in the SaaS or enterprise software industry. Continue reading Talkdesk Valuation Triples to More Than $10 Billion, Appoints First Chief Financial Officer

Sitel Group® Names Laurent Delache Global Head of CX Solutions, Ray McDiarmid Global Head of CX Consulting

Sitel Group®, a leading global provider of customer experience (CX) products and solutions, announced the internal promotions of executives from across the business into senior executive roles within Sitel Group, further enhancing its position as a transformational CX leader. Continue reading Sitel Group® Names Laurent Delache Global Head of CX Solutions, Ray McDiarmid Global Head of CX Consulting

Playvox Names Louis Bucciarelli as CEO To Lead Accelerating Growth

Playvox, the leading workforce engagement management solution for digital customer care, announced that its Board of Directors has appointed Louis Bucciarelli as Chief Executive Officer effective August 2, 2021. An industry veteran, Bucciarelli is a strategic business operations and revenue leader who previously held the position of Chief Operating Officer at Playvox. Continue reading Playvox Names Louis Bucciarelli as CEO To Lead Accelerating Growth

LivePerson appoints Tony Owens to scale field strategy and operations for next stage of growth

LivePerson, the global leader in conversational AI, announced the appointment of Tony Owens as President of Worldwide Field Operations. Owens will lead and scale LivePerson’s field strategy and operations as the company enters its next stage of growth and expands its mission of bringing trusted conversational AI to the world’s top brands. Continue reading LivePerson appoints Tony Owens to scale field strategy and operations for next stage of growth

Ventrica appoint Will Marsden as Commercial Director

Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment of Will Marsden as Commercial Director. Will joins the company to support its continued growth trajectory and expansion plans, further cementing its reputation as the ‘go to’ partner of choice for prestigious brands requiring higher levels of personalisation and digital engagement with their customers. Continue reading Ventrica appoint Will Marsden as Commercial Director

LivePerson appoints Tony Owens to scale field strategy and operations for next stage of growth

LivePerson, the global leader in conversational AI, announced the appointment of Tony Owens as President of Worldwide Field Operations. Owens will lead and scale LivePerson’s field strategy and operations as the company enters its next stage of growth and expands its mission of bringing trusted conversational AI to the world’s top brands. Continue reading LivePerson appoints Tony Owens to scale field strategy and operations for next stage of growth