Startek, a global provider of customer experience management solutions, appointed Rajiv Ahuja as the company’s new global chief operating officer (COO). Effective immediately, Ahuja will assume responsibility for global operations and customer success at Startek as both Pete Martino, COO of the Americas and Philippines, and Sandeep Gulati, COO of APAC and South Africa, will be leaving the company to pursue other interests. Continue reading Startek Names Rajiv Ahuja as Global Chief Operating Officer →

Jabra announces that it has appointed Lee Davis as Software Sales Manager with responsibility for driving the development of the company’s enhanced channel strategy in EMEA North. Continue reading Jabra announces appointment of Lee Davis to drive its enhanced channel strategy →

Five9, a leading provider of the intelligent cloud contact centre, announced recognized product leader and innovator Anand Chandrasekaran has joined the company as EVP of Product Management. Continue reading Five9 appoint Anand Chandrasekaran as Executive Vice President of Product Management →

Volkswagen Group UK has appointed Nick Ratcliffe as its Customer Experience Director, with the goal of ensuring continued quality and customer satisfaction across the Volkswagen Group UK brands of Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Audi, SEAT and ŠKODA. Continue reading Volkswagen Group appoints Customer Experience Director →

Helmut Reisinger, CEO of Orange Business Services, announces Executive leadership changes, effective as of 1 July 2019. Continue reading Orange Business Services Executive Board evolves to support its ambition to become a leader in the Internet of Enterprises →

Content Guru, the world’s largest independent provider of Customer Engagement and Experience solutions, has expanded its global leadership team with the appointment of new Chief Information Officer, Jonathan Oliver. Continue reading Content Guru Continues to Grow with New Chief Information Officer →