PCI Pal, the secure payments provider to contact centres, announced that Darren Gill has been promoted to Chief Revenue Officer (CRO) and César Branco has relocated to the US and takes up the position as North American Senior Telephony Architect to continue its global momentum. Continue reading PCI Pal Continues Global Momentum with New Company Appointments →

Conversocial, the leading digital customer care platform, announced that Ido Bornstein-HaCohen was promoted to CEO to further the company’s promise to completely revolutionize the 60-year-old customer service industry. Founder and former CEO Joshua March will remain on the company’s board. Continue reading Conversocial Promotes Ido Bornstein-HaCohen to Chief Executive Officer →

Global B2C marketing automation company, Selligent Marketing Cloud, today announced the appointment of Tim Stone as its new Global Head of Revenue Marketing. In this position, Stone will report to CMO Niki Hall and focus on delivering high revenue growth. Continue reading Selligent Marketing Cloud Announces New Global Head of Revenue Marketing →

Liveops Inc., the leading provider of on-demand virtual call centre services for customer service and sales, announced the addition of two customer experience (CX) trailblazers from Fortune 500 companies, Jeanne Bliss and Sue Nokes to its Board of Directors. Continue reading Two pioneers in customer experience join the Liveops board →

SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, announced the addition of Chris Pennington as Chief Customer Officer, reporting to SugarCRM CEO, Craig Charlton. Continue reading SugarCRM hires Chris Pennington as Chief Customer Officer →

Leading transport and mobility services company, ESP Group, has announced the appointment of a new chief executive officer, Theresa Slevin, who will take over from the current CEO, Terry Dunn, on June 1st. Continue reading World leading transport and mobility specialist announces new CEO →