Red Box Recorders, a leader in communications capture technology, is boosting its executive support in line with increasing demand and the continued growth of its global reseller channel. This will provide additional and dedicated focus on Red Box Recorders’ core channel business, extending reseller support, as well as on product strategy and global partnership development. Continue reading Red Box Recorders expands executive team in a move to strengthen focus on core channel business →

8×8 announced that channel industry veteran and former channel leader for CenturyLink and Westcon Group, Bill Corbin, has joined 8×8 in the newly created role of Senior Vice President of Channels & Alliances. Reporting directly to 8×8 Chief Executive Officer Vikram Verma, Bill will be responsible for further accelerating the company’s channel growth and momentum, and driving adoption of the newly launched X Series, the next generation enterprise system of engagement and intelligence. Continue reading Channel Veteran Joins 8×8 to Accelerate Global Partner Expansion and Drive Adoption of New X Series →

Jonathan Morgan has been appointed General Manager of leading mobile messaging company OpenMarket. OpenMarket, an Amdocs company, enables enterprises to reach nearly every mobile user in the world through its global network, sending over two billion business-to-consumer mobile messages per month. Continue reading OpenMarket appoints new General Manager taking text to the next level →

Avaya announced that Becky Carr has joined the company as Head of Global Marketing. In this role, she will be responsible for leading a worldwide marketing strategy to engage and attract customers, and ensure broad worldwide awareness of Avaya’s industry-leading unified communications and contact center solutions and services. Continue reading Becky Carr Joins Avaya as Global Marketing Leader →

Talkdesk, the leading enterprise contact center platform, announced global engineering leader Michael Reed joined the company as Senior Vice President of Engineering to advance and deliver on Talkdesk’s vision for contact centres that continuously improve customer experience. Continue reading Talkdesk Hires New Head of Engineering to Accelerate Innovation →

Serenova, a leading CCaaS and WFO provider, announced it has strengthened its leadership team with the appointment of Michelle Burrows as Chief Marketing Officer (CMO) and David Nelson as Chief Financial Officer (CFO). Both Burrows and Nelson will play key roles designed to position Serenova for rapid market expansion in one of the most promising sectors in the customer experience ecosystem. Continue reading Serenova Strengthens Executive Leadership Team with Key Hires →