Category Archives: Corporate News

Fuze Closes $104 Million in New Funding to Fuel Growth and Expansion as the Cloud Communications Platform for Global Enterprises

PRESS RELEASE: Fuze announced it has closed $104 million in financing led by Wellington Management Company LLP. This investment brings the company’s total funding to $304 million. The new capital will be used to continue expanding internationally and to fund product innovation for Fuze’s enterprise customer segment. Wellington Management Company LLP is joined by Greenspring Associates and existing investors Summit Partners, Bessemer Venture Partners (BVP), and G20. Continue reading Fuze Closes $104 Million in New Funding to Fuel Growth and Expansion as the Cloud Communications Platform for Global Enterprises

Award winning Co-op team keep on buzzing!

PRESS RELEASE: For the Co-op Membership team, one award simply isn’t enough! This recognised and high performing call centre team are reaching for the stars with the Buzz resilience training they have completed. Head of Customer Services, Claire Carroll, strongly believes that training her teams how to become more resilient to every day stressors will help them improve both their quality of life and happiness at work whilst improving the service they provide to Co-op members. Continue reading Award winning Co-op team keep on buzzing!

Confirmit looks to the next 20 years of success with new leadership

PRESS RELEASE: Confirmit has announced that Ken Østreng, the company’s current CFO, will become President and CEO following Henning Hansen’s decision to resign from the role. Østreng will assume his new role at the beginning of April, ensuring a seamless and smooth period of transition and continued focus on delivering industry leading products, solutions and experiences to Confirmit customers. Continue reading Confirmit looks to the next 20 years of success with new leadership

FM Outsource launch Cost Reduction Calculator

PRESS RELEASE: FM Outsource announced the launch of its new Cost Reduction Calculator this week. As specialists in creating bespoke customer experience solutions, FM developed the calculator to help businesses evaluate the savings they can make. This shows businesses it is possible to transform their existing call centre into a contact centre that focuses on other customer service channels. Continue reading FM Outsource launch Cost Reduction Calculator