Evolve IP®, The Cloud Strategy Company™, today announced a partnership with Yealink, a premier global, leading unified communications (UC) terminal solution provider. The partnership enables Evolve IP to win new business globally by offering a wider array of business communications from one of the top 3 providers in the world, and for existing Yealink customers to gain access to Evolve IP’s award-winning enterprise-class cloud communications solutions. Continue reading Evolve IP and Yealink Partner to Provide UCaaS Capabilities on a Global Scale →

Genesys® announced that businesses using the PureCloud® platform, a cloud-based omnichannel contact centre solution, can experience a positive return on investment (ROI), improved productivity, enhanced employee retention, and cost avoidance of previous solutions over a three-year period. Continue reading Genesys PureCloud makes waves with more than 570 percent ROI in three years →

Agility is a wholesale internet service provider currently delivering telecommunications and internet services to a vast number of resellers in Ireland and the UK. Continue reading Agility Becomes Avaya’s First Wholesale Partner in Ireland →

Nuance announced that its voice biometrics solution has hit a milestone for adoption of its authentication and fraud-prevention platform that is unsurpassed in the industry with over 300 million consumers making more than five billion successful voice authentications yearly using Nuance biometrics technology. Continue reading Nuance Hits Biometric Boom; Reaches Milestone in Adoption of Authentication and Fraud Prevention Solutions →

Optus Business has partnered with NICE inContact to deliver NICE inContact CXone™, the company’s cloud-based, customer experience software throughout Australia. NICE inContact CXone™ improves a company’s ability to capture real-time information across the channels which customers use to contact a business, including online, instore and mobile. Continue reading Optus Business Signs Partnership With NICE InContact →

The Nuvias UC Practice, formerly SIPHON, has added leading audio solutions from Revolabs as the newest product line in its unified communications (UC) portfolio. The move gives Nuvias partners access to world-renowned Revolabs and Yamaha UC technology and, thanks to the Yamaha YVC-1000MS Skype for Business-certified speakerphone, further strengthens Nuvias’ foothold in the Microsoft market. Continue reading Nuvias UC Now Distributing Revolabs Teleconferencing and Microphone Systems in the UK →