Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), has raised a $50M Series C funding round led by Third Point Ventures with participation from existing investors Iron Pillar, 8VC, Aflac Ventures and Pentland Ventures. Continue reading Ushur Lands $50M Series C From Third Point Ventures and Iron Pillar Amid Booming Demand for Customer Experience Automation
Category Archives: Technology
GoTo launches GoTo Customer Engagement, a new unified home for customer conversations
GoTo, the company making IT management, support, and business communication easy with flagship products GoTo Resolve, GoTo Connect, and Rescue, announced the launch of GoTo Customer Engagement. Continue reading GoTo launches GoTo Customer Engagement, a new unified home for customer conversations
Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World’s Most Popular Messaging Apps
Freshworks announced that companies around the world have increased customer retention by using Freshworks’ conversational AI bots to automate communication with buyers through WhatsApp, Instagram Messaging, and Facebook Messenger. Continue reading Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World’s Most Popular Messaging Apps
NICE Voice of Customer Placed First Overall on Frost Radar Growth Index
NICE (Nasdaq: NICE) announced top placement in Frost & Sullivan’s Frost Radar Voice of Customer report for 2022. With over 50 global industry participants, NICE was selected based on technology innovation, relevancy, scalability, integration capabilities, ease of use, security, partner networks, and acquisitions. Continue reading NICE Voice of Customer Placed First Overall on Frost Radar Growth Index
Predictika Poised to Revolutionize Customer Experience Everywhere
Predictika, a global leader of technology inside customer-focused chatbots and virtual assistants, has been granted a exclusive, broad based Artificial Intelligence (AI) patent poised to revolutionize the industry. Continue reading Predictika Poised to Revolutionize Customer Experience Everywhere
C3 AI Announces Launch of C3 Generative AI Product Suite
C3 AI, the Enterprise AI application software company, announced the launch of the C3 Generative AI Product Suite with the release of its first product — C3 Generative AI for Enterprise Search. Continue reading C3 AI Announces Launch of C3 Generative AI Product Suite
Quiq announces expansion into the United Kingdom and Europe bringing its conversational AI and digital messaging to new markets
Quiq, the technology company creating the future of conversations between businesses and their customers, announced an expansion of its services to the United Kingdom and Europe to meet a growing international demand for digital messaging. Continue reading Quiq announces expansion into the United Kingdom and Europe bringing its conversational AI and digital messaging to new markets