LeapXpert, the responsible business communication pioneer, announced the launch of Maxen™, a patented GenAI application that improves the productivity of relationship managers and enriches their communications with clients. Continue reading LeapXpert Launches Communication Intelligence Solution — Maxen
Category Archives: Technology
Eckoh announces global partnership with RingCentral
Eckoh, the global provider of Customer Engagement Data Security Solutions announces a partnership with RingCentral, a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact centre solutions, where it will provide RingCentral’s contact centre security requirements in the US and beyond. Continue reading Eckoh announces global partnership with RingCentral
LivePerson and Infinity partner to help brands better personalize digital experiences through the power of conversational intelligence
LivePerson, the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform, announced a partnership to help brands better personalize digital experiences through the power of conversational data and intelligence. Continue reading LivePerson and Infinity partner to help brands better personalize digital experiences through the power of conversational intelligence
Deepgram Launches Aura, a Text-to-Speech API for Real-Time, Conversational Voice AI Agents
Deepgram, the leading provider of speech recognition, natural language processing, and generative AI solutions, announced the public release of Aura, a text-to-speech (TTS) API that delivers human-like quality conversation that is faster and more efficient compute-wise than all voice AI alternatives. Continue reading Deepgram Launches Aura, a Text-to-Speech API for Real-Time, Conversational Voice AI Agents
GoTo Launches Contact Center Pro, Bringing Effortless, Affordable, and Convenient CCaaS to Mid-Market and Enterprise-Sized Businesses
GoTo, the company making IT management, support, and business communications easy, introduced GoTo Contact Center Pro, a solution that expands its Contact Center as a Service (CCaaS) offerings to medium and large companies. Continue reading GoTo Launches Contact Center Pro, Bringing Effortless, Affordable, and Convenient CCaaS to Mid-Market and Enterprise-Sized Businesses
CBA and Microsoft deepens Gen AI partnership
Commonwealth Bank of Australia (CBA) announced it is deepening its existing partnership with Microsoft after signing a new ‘letter of intent’ to work together on a range of initiatives to deliver more for customers. Continue reading CBA and Microsoft deepens Gen AI partnership