Category Archives: Technology

NICE inContact and RingCentral Announce Offering To Support Home Working

NICE inContact, a NICE business and the leader in cloud contact centre, in partnership with RingCentral a leading provider of global enterprise cloud communications, announced a special offer to enable organizations to rapidly transition their entire workforce, including contact centre agents, to work from home. Continue reading NICE inContact and RingCentral Announce Offering To Support Home Working

Talkdesk announces Flexible Deployment and Guardian to securely shift to work-from-home solutions

Talkdesk® announced a suite of products and features to enable a swift, seamless and secure transition to Talkdesk cloud contact center solutions. Talkdesk Flexible Deployment™ offers companies an easy path to adaptability and business continuity; especially crucial in crisis scenarios. Continue reading Talkdesk announces Flexible Deployment and Guardian to securely shift to work-from-home solutions

Avaya and RingCentral Announce Avaya Cloud Office is Now Generally Available

Avaya, a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral, a leading provider of global enterprise cloud communications, collaboration and contact centre solutions announced general availability of the highly anticipated Avaya Cloud Office™ by RingCentral® solution. Continue reading Avaya and RingCentral Announce Avaya Cloud Office is Now Generally Available