Vonage, a global business cloud communications leader, has partnered with Sendinblue, a leading provider of cloud-based email marketing and marketing automation technology, to deliver a rich email communications offering to customers via Nexmo, the Vonage API Platform. Continue reading Vonage Reinforces Its Position as Innovator in Programmable Business Communications With Strategic Partnership With Sendinblue
Category Archives: Partnerships
Vonage and Freshworks Enhance Customer Experience Via Multichannel Communications
Vonage, a global business cloud communications leader, has announced a partnership with Freshworks Inc, a global innovator in customer engagement software. The partnership integrates messaging APIs via Nexmo, the Vonage API Platform directly into the Freshdesk customer support software, enabling business messaging with customers on the channels they prefer including SMS, MMS, WhatsApp and Facebook Messenger. Continue reading Vonage and Freshworks Enhance Customer Experience Via Multichannel Communications
8×8 expands presence in North West England with EveryCloud partnership
8×8, a leading cloud provider of voice, video, chat and contact centre solutions for over one million users worldwide announced its partnership with EveryCloud, a leading cloud technology channel provider, strengthening its reach to customers in the North West of England. Continue reading 8×8 expands presence in North West England with EveryCloud partnership
Zappix Partners with Bright Pattern to Transform Contact Centre Capabilities
Zappix, the leader in On-Demand Customer Service Solutions, has partnered with Bright Pattern, a leading provider of omnichannel cloud contact centre software for midsize and enterprise companies, to deliver improved customer experience (CX) solution for contact centres. Continue reading Zappix Partners with Bright Pattern to Transform Contact Centre Capabilities
Content Guru Strengthens Verint Partnership to Deliver Better Agent Experience
Cloud contact centre pioneer Content Guru has strengthened its successful relationship with Verint by becoming a Verified Interactions and Workforce Management (WFM) Support Partner. Continue reading Content Guru Strengthens Verint Partnership to Deliver Better Agent Experience
HGS & Artificial Intelligence Pioneer Hello Customer Join Forces
Hinduja Global Solutions Ltd. (HGS), a global leader in business process management announced a strategic partnership with Hello Customer, a pioneering company in Artificial Intelligence and Customer Experience. Continue reading HGS & Artificial Intelligence Pioneer Hello Customer Join Forces