MessageBird, the cloud communications platform for rapidly-growing disruptors and innovative enterprises worldwide, and SparkPost, the #1 email delivery and analytics platform announced a strategic partnership agreement to extend the communications channels available to businesses. Continue reading SparkPost & MessageBird Form Strategic Partnership to Link the World’s Largest Sender of Email with Fastest Growing Cloud Communication Platform
Category Archives: Partnerships
Red Box Announces Partnership With Global Relay
Red Box, the leading platform for voice, announces a partnership with Global Relay, leaders in information archiving and compliance. This partnership enables customers to use Global Relay’s search, surveillance, and analytics tools to unlock the full value of voice, as well as meet compliance obligations. Continue reading Red Box Announces Partnership With Global Relay
GCash Partners with UNIFY Chatbots to Enhance Customer Engagement
GCash – a wholly owned subsidiary of Globe Fintech Innovations Inc (Mynt) has partnered with UNIFY to enhance customer engagement and improve customer satisfaction using the Unify Chatbot solution. GCash Customers will get real-time interactive customer service 24/7 via Messenger with the UNIFY Chatbot solution. Continue reading GCash Partners with UNIFY Chatbots to Enhance Customer Engagement
AudioCodes and Jabra Partner to Deliver Unified Communications and Contact Centre Voice Solutions
AudioCodes, a leading vendor of advanced voice networking and media processing solutions for the digital workplace, and Jabra, part of the GN Group and a leading developer and manufacturer of communications and sound solutions announced a partnership aimed at addressing Microsoft intelligent communications, including Microsoft Teams and Skype for Business, and contact centres environments. Continue reading AudioCodes and Jabra Partner to Deliver Unified Communications and Contact Centre Voice Solutions
ASC wins Quality Connect as new partner in South Africa
The international software company ASC Technologies AG is entering a partnership with Quality Connect. This South African company provides solutions for contact centres and financial institutes. Continue reading ASC wins Quality Connect as new partner in South Africa
Avaya and Verint Extend Workforce Engagement Management for Cloud
Avaya and Verint announced an expansion of their partnership to introduce cloud deployments for Avaya Workforce Engagement Management, improving customer experience through operational intelligence in the contact centre. Avaya‘s suite of workforce engagement capabilities can be deployed in any manner from on-premises to cloud services supporting public, private or hybrid deployment models. Continue reading Avaya and Verint Extend Workforce Engagement Management for Cloud