PeakView and Talkdesk have entered into a strategic partnership which expands Talkdesk’s reach into enterprise markets and broadens PeakView’s portfolio of leading cloud contact centre providers. Continue reading Talkdesk and PeakView form strategic partnership to provide enterprise cloud contact centre solutions →

NICE inContact, a NICE business, announced that it has partnered with NEC Australia to deliver NICE inContact CXone, the company’s cloud customer experience platform, throughout Australia. The partnership is set to bring an enhanced level of customer service to the Australian market. Continue reading NEC Australia Signs Partnership with NICE inContact →

MessageBird, the cloud communications platform for rapidly-growing disruptors and innovative enterprises worldwide, and SparkPost, the #1 email delivery and analytics platform announced a strategic partnership agreement to extend the communications channels available to businesses. Continue reading SparkPost & MessageBird Form Strategic Partnership to Link the World’s Largest Sender of Email with Fastest Growing Cloud Communication Platform →

Red Box, the leading platform for voice, announces a partnership with Global Relay, leaders in information archiving and compliance. This partnership enables customers to use Global Relay’s search, surveillance, and analytics tools to unlock the full value of voice, as well as meet compliance obligations. Continue reading Red Box Announces Partnership With Global Relay →

AudioCodes, a leading vendor of advanced voice networking and media processing solutions for the digital workplace, and Jabra, part of the GN Group and a leading developer and manufacturer of communications and sound solutions announced a partnership aimed at addressing Microsoft intelligent communications, including Microsoft Teams and Skype for Business, and contact centres environments. Continue reading AudioCodes and Jabra Partner to Deliver Unified Communications and Contact Centre Voice Solutions →