Aircall, a leading provider of cloud-based phone and contact centre solutions for scaling businesses announced a strategic partnership with Converged Network Services Group (CNSG). Continue reading Aircall Announces Strategic Partnership with Converged Network Services Group (CNSG) →

Vonage, a global business cloud communications leader, has entered a partnership agreement with Artificial Solutions®, the leading specialist in enterprise-strength conversational AI. Together, the companies have introduced a new connector that integrates Teneo®, a conversational AI development and analytics platform, into Vonage’s API solutions. Continue reading Vonage Partners with Artificial Solutions to Deliver Conversational AI →

Jacada, Inc., a global leader in customer service automation, has announced that a value-added reseller agreement has been signed with NucleusTeq, a US based company specializing in IT software services and engineering. Continue reading Jacada and NucleusTeq Form Strategic Customer Service RPA Partnership →

LogMeIn, Inc. announced the launch of the GoTo Marketplace, a single point of access to all of the applications and productivity tools that integrate with LogMeIn’s GoTo suite of Unified Communications & Collaboration (UCC) products. Continue reading LogMeIn Announces New GoTo Marketplace and Latest Partner Integrations →

Manhattan Associates announced a partnership with Twilio to deliver more personalized shopping experiences for retailers. Through this partnership, the companies provide a single unified communications solution that retailers can use to engage customers across diverse geographies and multiple communication channels. Continue reading Manhattan Associates and Twilio Partner to Modernize Customer Communications →

​​​VoicePort, has announced an agreement with LivePerson, a global leader in conversational commerce solutions, to offer its industry-leading conversational platform, LiveEngage, to newspaper clients. Continue reading VoicePort, LLC Announces Agreement With LivePerson to Offer AI-Powered, Industry-Leading Messaging Platform to Newspapers →