Cerillion, an innovator in digital monetisation and customer management solutions, announced that Three’s launch of high speed 5G Broadband in London is being powered by the Cerillion Enterprise BSS/OSS suite. Continue reading Three charges up 5G launch with Cerillion BSS platform →

Medallia, the global leader in experience management announced that Pizza Hut USA has selected Medallia as their customer experience platform of choice. Continue reading Pizza Hut USA Chooses Medallia as Customer Experience Platform →

ACG group, an integrated pharma manufacturing solutions company, announced that it has chosen Salesforce, the global leader in CRM, to accelerate its digital transformation journey, strengthen customer relationships and foster its global expansion. Continue reading ACG Selects Salesforce to Build 360-Degree Customer View →

A leading consumer electronics organization known for innovation and expert device design has recently deployed Bright Pattern Contact Center with a global Bright Pattern partner for its omnichannel contact centre platform in North America. Continue reading Global Consumer Electronics Enterprise Deploys Bright Pattern Contact Center to Improve North American Customer Experience →

Award-winning clinical company, IPRS Health has been the first company of its kind to trial a range of digital customer support tools to their clients and patients to ensure the delivery of consistent high-quality clinical care. Continue reading IPRS Health’s commitment to offer comprehensive online support for clients and patients continues →

Verint® announced that The National Autistic Society has invested in Verint’s Community™ solution to provide its members a safe, online discussion forum for sharing stories about their experiences with autism. Continue reading The National Autistic Society Selects Verint Community Solution for Interactive Member Forum →