“To you, for you, with you” is the motto for the new adidas app, which the sporting goods company revealed at Dreamforce, the world’s largest software conference, in San Francisco, California. The new app uses Salesforce technology including Commerce Cloud, Marketing Cloud and Service Cloud, and is available for download through the Apple App Store and the Google Play Store in the U.S. and UK. Continue reading adidas expands digital presence and launches new adidas app
Category Archives: Who’s Buying What?
American Eagle Financial Credit Union Selects eGain Knowledge+AI for Omnichannel Member Service
eGain, the leading provider of cloud-based customer engagement solutions announced that American Eagle Financial Credit Union, a full-service financial institution, selected eGain Knowledge+AI to provide member service across contact centers and branch offices. Continue reading American Eagle Financial Credit Union Selects eGain Knowledge+AI for Omnichannel Member Service
Aer Lingus Selects Boxever to Deliver a World-Class Personalized Customer Experience in the Sky and on the Ground
Boxever, the Customer Intelligence Cloud for marketers announced that Aer Lingus, Ireland’s only four-star airline, has selected Boxever to help deliver on its promise of industry-leading guest experience. Aer Lingus partnered with Boxever because of their deep expertise in the travel industry, proven track record in working with the world’s leading airlines and best-of-breed technology. Continue reading Aer Lingus Selects Boxever to Deliver a World-Class Personalized Customer Experience in the Sky and on the Ground
Cruise Chooses Qubit to Navigate Personalization Journey
Qubit, the leaders in marketing personalization technology announced that Cruise, Europe’s largest online cruise travel agent, have chosen Qubit to power their journey to personalization. The company are looking to increase conversions, enquiries, and sign ups, as they grow market share across Europe. Continue reading Cruise Chooses Qubit to Navigate Personalization Journey
VoiceSage Helps Express Gifts Deliver Customer Satisfaction – And £1m In New Business
Home shopping service leader Express Gifts Ltd said that use of VoiceSage’s customer engagement platform is proving to be a key element in helping the firm to become a truly ‘digital first’ business. Continue reading VoiceSage Helps Express Gifts Deliver Customer Satisfaction – And £1m In New Business
Tunstall and noHold Collaborate to Create a Virtual Assistant for Smart Hub™
noHold is excited to announce Tunstall as a new Albert customer. Tunstall is leveraging noHold’s Artificial Intelligence as a way for customers to find answers to the questions they have about their newly launched product called Smart Hub. Continue reading Tunstall and noHold Collaborate to Create a Virtual Assistant for Smart Hub™