Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Australia-based startup Curious Thing is using the Vonage Communication Platform (VCP) to scale its solutions and improve customer experiences with automated and AI-enabled proactive customer engagement. Continue reading Vonage partners with Curious Thing to positively impact public safety →

Qualtrics, the leader and creator of the experience management (XM) category, announced that Pos Malaysia Berhad has selected Qualtrics CustomerXM™ and Kantar to guide and accelerate its ongoing digital transformation aimed at improving the way customers connect with the company and enhancing operational efficiencies. Continue reading Qualtrics Selected by Pos Malaysia for New Customer Experience Program →

Artificial Solutions®, the leading specialist in Conversational AI (CAI), announced the signing of a three-year licensing agreement with one of the largest single-payer healthcare system in the world. The deal will allow access to Artificial Solutions SaaS platform, Teneo. Continue reading Artificial Solutions announces deal with one of the largest Healthcare Providers in the world →

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that SecureAppbox, a European cloud service that delivers trusted communications across all borders, has chosen Vonage Video Express to power its SecureMeetings offering. Continue reading SecureAppbox Chooses Vonage Video Express to Power Secure Video-Conferencing Platform →

Informatica, an enterprise cloud data management leader, announced that Saudi Airlines has selected Informatica to help modernize its data strategy and transform the customer experience to support the region’s ambitious growth targets. Continue reading Saudi Airlines Selects Informatica to Transform Customer Experience →

AGA Rangemaster, the iconic range cooker manufacturer, has appointed Maintel, the cloud and managed services expert, to provide a cloud-based contact centre and unified communications solution. Continue reading AGA Rangemaster appoints Maintel to deliver a new cloud-based unified communications solution →