Computacenter, the leading independent technology partner, has awarded a three-year, multi-million-pound services contract to Sabio Group to support and optimise the performance of selected core Global Service Desk technologies. Continue reading Computacenter selects Sabio to support key Global Service Desk technologies
Category Archives: Who’s Buying What?
BDO Enhances Global Communications, Collaboration, And Customer Engagement With 8×8 XCaaS™
8×8, a leading integrated cloud communications platform provider, announced that BDO deployed 8×8 XCaaS™ (eXperience Communications as a Service™) with 8×8 Voice for Microsoft Teams to enhance communication, collaboration, and customer engagement for its almost 6,500 UK employees. Continue reading BDO Enhances Global Communications, Collaboration, And Customer Engagement With 8×8 XCaaS™
Visionflex Chooses Vonage to Power its Next-Generation Remote Healthcare and Diagnostic Services
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Visionflex to power the future of telehealth and remote diagnostic equipment for medical professionals through the Vonage Communication Platform (VCP). Continue reading Visionflex Chooses Vonage to Power its Next-Generation Remote Healthcare and Diagnostic Services
Medallia Zingle Brings Real-Time Guest Engagement Platform to More Than 1,000 Hyatt Properties Globally
Medallia, the global leader in customer and employee experience, announced that more than 1,000 Hyatt properties will deploy Medallia Zingle’s messaging platform. Continue reading Medallia Zingle Brings Real-Time Guest Engagement Platform to More Than 1,000 Hyatt Properties Globally
National Social Security Fund Of Uganda Transforms Customer Experience With AI-Based Chatbot Powered By Avaya
The National Social Security Fund (NSSF) of Uganda has transformed its customer experience with powerful self-service capabilities by introducing an AI-powered digital customer assistant named ‘Sanyu’ based on Avaya technology. Continue reading National Social Security Fund Of Uganda Transforms Customer Experience With AI-Based Chatbot Powered By Avaya
Audiomack Chooses MoEngage to Create Personalized Experiences for Artists, Creators, and Music Lovers
Audiomack, the artist-first music streaming and discovery platform, has selected insights-led customer engagement platform MoEngage to accelerate user growth and provide more personalized experiences across push notifications, email marketing, and in-app campaigns. Continue reading Audiomack Chooses MoEngage to Create Personalized Experiences for Artists, Creators, and Music Lovers