Circle K, part of the Global Fortune 500 retailer Alimentation Couche-Tard, selects Artificial Solutions’ Conversational AI-platform to support omni-channel customer experience in multiple languages. Continue reading Artificial Solutions signs multi-year agreement with Circle K to provide Conversational AI applications →

Capita announces it has signed a new contract with Her Majesty’s Revenue and Customs (HMRC) to provide voice analytics and quality management services for HMRC to use in its contact centres. Continue reading Capita signs contract with HMRC to provide contact centre analytics →

8×8, a leading integrated cloud communications platform, announced that Coca-Cola Europacific Partners (CCEP) Indonesia is using the 8×8 CPaaS SMS API to provide distributors and retailers with a secure mobile experience for managing orders and deliveries. Continue reading Coca-Cola Europacific Partners Indonesia Taps 8×8 CPaaS to Enhance Mobile Experience for B2B Customers in Indonesia →

8×8, a leading integrated cloud communications platform provider, announced that the Office of Public Works (OPW) in Ireland has implemented 8×8 XCaaS (Experience Communications as a Service), an integrated contact centre, voice, video meetings, and chat solution, to enable its digital and technology strategy. Continue reading The Office Of Public Works in Ireland Enhances Digital and Technology Strategy with 8×8 XCaaS →

Artificial Solutions®, the leading specialist in Conversational AI (CAI) for the enterprise, announced that A1 Bulgaria has signed a new contract for the Bulgarian market together with Artificial Solutions and its partner Microsoft. Continue reading Artificial Solutions to deliver Conversational AI service to A1 Bulgaria →

Nuance® announced that Wings Financial Credit Union, Minnesota’s largest credit union and one of the top credit unions nationally, has deployed Nuance’s Intelligent Engagement platform and Gatekeeper voice biometrics solution to provide their members with superior personalized, secure experiences. Continue reading Wings Financial Delivers Personalized and Secure Customer Experiences with Nuance AI Solutions →