Yext, Inc., the AI Search Company, and beloved pub brand Marston’s announced the results of their collaboration, which saw it integrate the Yext Answers Platform to help keep customers informed during the COVID-19 pandemic and manage online reviews. Continue reading Marston’s Grows On-Site Searches 260% and Click-Throughs 330% with Yext Answers →

Artificial Solutions®, the leading specialist in Conversational AI (CAI) for the enterprise, announced that A1 Bulgaria has signed a new contract for the Bulgarian market together with Artificial Solutions and its partner Microsoft. Continue reading Artificial Solutions to deliver Conversational AI service to A1 Bulgaria →

Circle K, part of the Global Fortune 500 retailer Alimentation Couche-Tard, selects Artificial Solutions’ Conversational AI-platform to support omni-channel customer experience in multiple languages. Continue reading Artificial Solutions signs multi-year agreement with Circle K to provide Conversational AI applications →

Capita announces it has signed a new contract with Her Majesty’s Revenue and Customs (HMRC) to provide voice analytics and quality management services for HMRC to use in its contact centres. Continue reading Capita signs contract with HMRC to provide contact centre analytics →

8×8, a leading integrated cloud communications platform, announced that Coca-Cola Europacific Partners (CCEP) Indonesia is using the 8×8 CPaaS SMS API to provide distributors and retailers with a secure mobile experience for managing orders and deliveries. Continue reading Coca-Cola Europacific Partners Indonesia Taps 8×8 CPaaS to Enhance Mobile Experience for B2B Customers in Indonesia →

8×8, a leading integrated cloud communications platform provider, announced that the Office of Public Works (OPW) in Ireland has implemented 8×8 XCaaS (Experience Communications as a Service), an integrated contact centre, voice, video meetings, and chat solution, to enable its digital and technology strategy. Continue reading The Office Of Public Works in Ireland Enhances Digital and Technology Strategy with 8×8 XCaaS →