Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Civica, a global leader in software for public services, to lead the digital transformation of local authority communications channels. Continue reading Civica Selects Vonage for Next Generation Local Authority Communications →

Contentsquare, the only complete experience analytics platform, is partnering with bed and mattress specialist Dreams, to help the brand optimize its digital presence. Continue reading Dreams Chooses Contentsquare To Support Agile CX Strategy →

Google Cloud and Papa John’s International, one of the world’s largest pizza chains, announced a new, multi-year commitment to accelerate Papa John’s digital leadership and data cloud strategy. Continue reading Papa John’s and Google Cloud Strengthen Innovative Partnership to Accelerate Digital Transformation →

The UK’s largest equine charity, The British Horse Society (BHS), has selected PCI Pal to secure all of its cardholder-not-present telephone-based payments for memberships, renewals and educational materials. Continue reading British Horse Society charity selects PCI Pal® to manage secure payments →

eGain, the leading cloud platform for customer engagement automation, announced that The Goodyear Tire & Rubber Company has deployed eGain for digital-first, omnichannel customer engagement. Continue reading Goodyear Rolls Out Digital Customer Service with eGain →

Amelia, an IPsoft Company, the largest independent leader in enterprise Artificial Intelligence (AI), announced that April King Legal, a Nottingham-based private client law firm specialising in personal and corporate succession law, has introduced its industry-leading Digital Colleague, Amelia. Continue reading April King Legal to Offer Clients Legal Advice with Amelia →