Eckoh plc, the global provider of secure payment products and customer contact solutions, announces an update on progress for new contracts in its US Secure Payments operation. Continue reading Eckoh wins $11.6m of new contracts in US secure payments →

8×8, a leading integrated cloud communications platform provider, announced that Harrow Council has deployed the 8×8 integrated cloud contact centre and communications product as part of its digital transformation agenda to enhance the delivery of essential services for its more than 240,000 residents. Continue reading Harrow Council Moves to the Cloud with 8×8 to Enhance Delivery of Essential Harrow Services →

Contentsquare, the only complete experience analytics platform, is partnering with luxury British chocolate retailer Hotel Chocolat to support the brand’s distinctive innovation and growth online. Continue reading Hotel Chocolat Uses Contentsquare Insights To Fuel Customer-Driven Digital Innovation →

Nuance announced that Bank Australia, one of Australia’s leading customer-owned banks, has deployed Nuance Gatekeeper, the world’s most advanced biometrics solution for authentication and fraud detection to improve the customer experience. Continue reading Nuance Voice Biometrics Technology Strengthens Bank Australia’s Authentication and Security Processes →

SEB and Google Cloud announced that they have entered into a strategic, long-term partnership to accelerate the bank’s digitisation journey. SEB will use Google Cloud’s innovative cloud technologies, and collaborate to create pioneering new banking services for its customers. Continue reading SEB accelerates digitisation journey with Google Cloud partnership →

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been selected by leading South Korea-based mobile services provider Kakao Corp to safeguard its platform against fraud and enhance the speed and efficiency of customer notifications. Continue reading Kakao Corp Selects Vonage for Next Generation Communications and to Safeguard its Platform against Fraud →