SEB and Google Cloud announced that they have entered into a strategic, long-term partnership to accelerate the bank’s digitisation journey. SEB will use Google Cloud’s innovative cloud technologies, and collaborate to create pioneering new banking services for its customers. Continue reading SEB accelerates digitisation journey with Google Cloud partnership →

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been selected by leading South Korea-based mobile services provider Kakao Corp to safeguard its platform against fraud and enhance the speed and efficiency of customer notifications. Continue reading Kakao Corp Selects Vonage for Next Generation Communications and to Safeguard its Platform against Fraud →

Willis Towers Watson, a leading global advisory, broking and solutions company, has selected Sabio Group to implement and support a next generation Genesys Cloud contact centre platform to support its significant customer experience operations. Continue reading Willis Towers Watson chooses Sabio to deliver major Genesys CX cloud project →

NICE announced that BT has selected its Nexidia Analytics and Engage solutions to drive exceptional customer and employee experiences and increase operational efficiencies. Continue reading NICE Powers Agile Customer and Employee Experience Excellence for BT →

The Independent Pharmacy, a CQC regulated online pharmacy and doctor offering advice and access to hundreds of medicines in the UK, has partnered with Mapp and Fresh Relevance for omnichannel personalisation and marketing automation. Continue reading The Independent Pharmacy optimises their customer experience with tech partners Mapp and Fresh Relevance →

Manchester’s Royal Exchange Theatre has selected PCI Pal to securely manage telephone-based payments and refunds via its cloud-based Agent Assist solution and ensure it complies with PCI DSS rules. Continue reading PCI Pal supports Royal Exchange Theatre with its payment security compliance →