Digitization is one of the highest priorities for the German Armed Forces. It will help to increase efficiency of operations and safety for soldiers and civilian personnel. Secure and reliable voice communications as well as access to data are central drivers for efficiency and responsiveness on any successful mission. Continue reading German Armed Forces award €254million mission-critical communications contract to Motorola Solutions
Category Archives: Who’s Buying What?
Ferguson Selects Salesforce to Power its Digital Transformation
Salesforce, the global leader in CRM, announced that Ferguson, the largest U.S. distributor of plumbing supplies and a major distributor of HVAC equipment, has selected Salesforce to power its digital transformation. Continue reading Ferguson Selects Salesforce to Power its Digital Transformation
Leading UK Retailer Halfords Expands 8×8 Cloud Contact Centre and Communications Deployment to Enhance Digital Transformation Efforts
8×8, a leading integrated cloud communications platform, announced that Halfords, the UK’s leading retailer of motoring and cycling services and products, has expanded the company’s deployment of the 8×8 integrated cloud contact centre and communications product to further enhance communications and customer experience. Continue reading Leading UK Retailer Halfords Expands 8×8 Cloud Contact Centre and Communications Deployment to Enhance Digital Transformation Efforts
Groupe Qérys Selects SugarCRM to Enhance the Customer Experience Across Its Home and Hardware Brands
SugarCRM, announced that Groupe Qérys, owner of seven DIY, hardware, and homeware retail brands, has selected Sugar to help enhance the customer experience for new and existing customers across its portfolio of companies. Continue reading Groupe Qérys Selects SugarCRM to Enhance the Customer Experience Across Its Home and Hardware Brands
E.ON Relies on Medallia as Innovation Platform for Experience Management
Medallia, a leader in Experience Management, announced its collaboration with E.ON. After the official takeover of innogy’s business activities on 1 October 2020, E.ON, the largest operator of energy networks in Europe, is leveraging Medallia as its platform for Experience Management in the Central EMEA region. Continue reading E.ON Relies on Medallia as Innovation Platform for Experience Management
Krucial Staffing selects Talkdesk CX Cloud to process up to one million calls per day
Talkdesk®, Inc., the cloud contact centre for innovative enterprises, announced Krucial Staffing selected Talkdesk CX Cloud™ to support its rapidly growing operations. Continue reading Krucial Staffing selects Talkdesk CX Cloud to process up to one million calls per day