Qualtrics, the leader in customer experience and creator of the experience management (XM) category, announced that Vision Express, one of the UK’s biggest opticians and eyewear retailers, will use Qualtrics CustomerXM. Continue reading Vision Express Selects Qualtrics CustomerXM →

Customer engagement company Airship and City Service, one of the largest corporate groups engaged in facility and property management and integrated utility services in Europe, unveiled a new partnership that will streamline communications between its Lithuanian property management company, Mano Būstas and its hundreds of customers across the region. Continue reading Mano Būstas Partners with Airship to Power Proactive, Anticipatory Communications with Customers →

Housing.com, India’s leading real estate portal, has signed MoEngage to help increase its push delivery rates and drive better stickiness with hyper-personalized engagement. The decision comes on the back of a three month long POC that clearly established the uplift in deliverability and conversions brought about by MoEngage’s insights led engagement platform. Continue reading Housing.com partners with MoEngage to boost platform enquiries by 15% →

Vee24, the leader in intelligent conversational multi-experience solutions, announced that Clarins UK, a luxury skin care and cosmetics company, will use the Vee24 platform to deliver its innovative Virtual Boutique strategy. Continue reading Clarins Partners with Vee24 to Launch its Virtual Boutique to Provide Real Shopping Experience →

8×8, a leading integrated cloud communications platform provider, announced that Liverpool City Council has deployed the 8×8 integrated cloud communications and contact centre solution which digitises services for its more than half a million residents, as part of its digital transformation agenda. Continue reading Liverpool City Council goes digital with 8×8 to enhance vital services for residents →

Qualtrics, the leader in customer experience and creator of the experience management (XM) category, announced that the BBC’s international development charity — BBC Media Action — will use Qualtrics CoreXM. Continue reading BBC Media Action Selects Qualtrics CoreXM →